Senior Network Engineer

City of Gastonia • Gastonia, NC

5d

About The Position

The purpose of this position is to ensure the City's network is secure, reliable, redundant, and accessible to all authorized users. This job is under general supervision of the Network Manager, independently developing work methods and sequences.

Requirements

• Bachelor’s Degree in Network Engineering, Information Systems or related discipline.
• Ten years of networks, communication equipment, supporting systems related to networking or related experience or an equivalent combination of education, training and experience.
• Must possess and maintain a valid state driver’s license with an acceptable driving record.
• Performs medium work that involves walking, standing, stooping, jumping, lifting, digging, pushing and raising objects and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis and 50 to 100 pounds of force on an occasional basis.

Nice To Haves

• Possession of a valid, unexpired CompTIA Network+, CompTIA Security+, or Cisco Certified Network Associate (CCNA) certification or higher is preferred.
• Knowledge of IT Infrastructure Library (ITIL) and IT Service Management (ITSM) methodologies is desirable.

Responsibilities

• Designs, plans, implements, configures, maintains, monitors, secures, troubleshoots, upgrades, and replaces enterprise network infrastructure and related systems, including LAN/WAN, wired and wireless networks, cellular connectivity, VPNs, VLANs, routing and switching, VoIP, firewalls, load balancers, fiber-optic infrastructure, and other network technologies.
• Designs, implements, and maintains network security solutions to protect City systems from internal and external threats and support compliance with applicable security standards, including CJIS and PCI.
• Monitors network infrastructure, performance, alerts, logs, and system events across multisite environments, including City facilities, SCADA, Public Safety, IP cameras, IoT devices, and wireless systems; identifies deficiencies and performs advanced troubleshooting and remediation.
• Ensures the continuous availability and reliable delivery of network services; responds to incidents, service interruptions, and critical outages and restores services as quickly as practical.
• Plans and supports network infrastructure projects, including new construction, facility renovations, hardware and software replacements, upgrades, expansions, and connectivity with external entities; conducts site surveys and technical assessments and coordinates implementation with departments, vendors, contractors, and other stakeholders.
• Researches and evaluates emerging networking and security technologies, products, and industry best practices; analyzes operational needs, compatibility, lifecycle requirements, and cost-effectiveness; and recommends appropriate procurement, implementation, replacement, and upgrade strategies.
• Develops and maintains network diagrams, configurations, procedures, technical documentation, schedules, and records to ensure accurate and current documentation of deployed network infrastructure and solutions.
• Participates in the networking service queue; investigates and resolves incidents, service requests, and escalated technical issues using industry-standard troubleshooting tools, practices, and methodologies.
• Coordinates network-related priorities and technical work; promotes adherence to established security, quality assurance, configuration, and documentation standards; and provides technical guidance, training, and support to staff and customers.
• Travels to City facilities and other locations as necessary to install, inspect, troubleshoot, maintain, test, and verify network infrastructure and equipment; performs related work as assigned.
• Performs related work as assigned.

Benefits

• The City of Gastonia is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodation to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
• May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the City.
• Final candidates may be required to participate in reference checks, and any offer of employment will be contingent upon completion and satisfactory review of criminal background check and drug screening, consistent with City policy and applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior