Senior Network Engineer
About The Position
The Senior Network Engineer is responsible for the design, implementation, and advanced support of network infrastructure systems supporting the Charlotte Area Transit System (CATS). This position provides senior-level technical expertise, ensuring reliable connectivity across facilities, operational environments, and enterprise systems. The role supports complex network environments enabling transit operations, enterprise applications, and operational technology systems within a 24/7 organization. The Senior Network Engineer serves as a technical escalation point, leads infrastructure implementations, and contributes to modernization initiatives to improve performance, security, and scalability. Working under general direction, this position exercises independent professional judgment in engineering solutions and resolving complex network challenges. Employees hired into this role will remain City employees through December 31, 2026, and will transition to Metropolitan Public Transit Authority (MPTA) employment on January 1, 2027. Benefits and compensation will follow City provisions through 2026 and shift to MPTA provisions in 2027.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field; or equivalent combination of education and experience.
- Five (5) years experience supporting enterprise network environments.
Nice To Haves
- Experience supporting multi-site or operational technology networks.
- Experience with routing, switching, wireless, and network security technologies.
- Experience supporting cloud or hybrid networking environments.
- Industry certifications (e.g., CCNP or equivalent).
Responsibilities
- Design and implement network infrastructure solutions supporting organizational needs.
- Configure and maintain routing, switching, wireless, and remote connectivity environments.
- Support scalable and resilient network architectures.
- Participate in infrastructure modernization initiatives.
- Develop technical standards and configuration practices.
- Serve as escalation point for complex network issues.
- Diagnose performance, connectivity, and reliability problems.
- Perform root cause analysis and implement long-term solutions.
- Support incident response and service restoration activities.
- Analyze network performance metrics and trends.
- Lead deployment of network upgrades and expansions.
- Support integration of new facilities, systems, and operational technologies.
- Optimize network performance and capacity.
- Support adoption of cloud and hybrid networking solutions.
- Support network environments connecting operational systems such as fare, video, and communications platforms.
- Coordinate with Industrial Controls and Applications teams on integration requirements.
- Ensure reliable connectivity supporting field and facility technologies.
- Implement secure network configurations aligned with cybersecurity standards.
- Support vulnerability remediation and network hardening efforts.
- Collaborate with Cyber Security Manager on threat mitigation strategies.
- Promote secure access and segmentation practices.
- Maintain network diagrams and configuration documentation.
- Develop engineering procedures and best practices.
- Support knowledge transfer within infrastructure teams.
- Contribute to operational runbooks.
- Provide technical guidance to infrastructure staff and project teams.
- Collaborate with Solutions Architect on architectural alignment.
- Support Service Desk escalation resolution.
- Participate in cross-functional technology initiatives.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
