Network Engineer Senior - IS IP EXPERIENCE

Kettering Health•Miamisburg, OH

About The Position

The Senior Network Engineer works as part of a collaborative team, using agile and other applicable frameworks to resolve customer issues and support mission-critical healthcare applications and systems. The role oversees workflows for maintaining Kettering Health’s enterprise voice and data network, designs and implements network infrastructure, resolves advanced support issues, and mentors junior engineers. The engineer collaborates with architects and vendors to develop functional solutions to business problems, applying strong problem-solving and communication skills and advanced knowledge of network operating systems, including Cisco.

Requirements

Five to seven years of relevant networking experience in data, voice, Network Engineering, VoIP engineering, and/or Unified Communications.
Extensive experience working with enterprise networks.
Leadership and project management skills.
Strong problem-solving and communication skills.
Advanced knowledge of network operating systems, including Cisco.
Bachelor’s degree or an equivalent combination of education, certification, and experience is preferred.

Nice To Haves

Bachelor’s degree or an equivalent combination of education, certification, and experience.

Responsibilities

Resolve network, voice, and unified communications issues through critical thinking, analysis, solution design, and root-cause analysis.
Develop time and cost estimates for proposed projects in collaboration with vendor partners, stakeholders, IS Architects, IS Finance, and IS Leadership.
Document and update network and voice infrastructure architectural diagrams.
Lead design and deployment of new and existing voice and/or data networks, focusing on performance, capacity, and scalability.
Lead planning, scheduling, and execution of network maintenance and system upgrades, including service packs, patches, hot fixes, security configurations, and certificate applications.
Perform network diagnostics and use monitoring and analysis tools to ensure system integrity, availability, and performance.
Keep current with emerging vendor-agnostic technologies aligned with Kettering Health’s strategic direction.
Develop disaster recovery processes and procedures for voice and data networks.
Maintain business relationships with vendors and carriers.
Act as the highest escalation point for incidents; analyze, troubleshoot, resolve, and document complex network problems.
Participate in on-call rotations to provide off-hours support.
Identify self-training opportunities and conferences aligned with personal and organizational goals.
Lead process-automation opportunities that improve services for customers and staff using an iterative approach incorporating PDCA.
Develop and maintain support documentation.
Provide guidance and mentoring and serve as a role model for other engineers.