Senior Network Engineer
About The Position
Harbor’s Edge is a premier 5-star Continuing Care Retirement Community (CCRC) located on the Elizabeth River in Norfolk, Virginia. Our community offers a full continuum of care, including Independent Living, Assisted Living, Memory Support, and Skilled Nursing services. Recognized by U.S. News & World Report as a 2025 Best Senior Living Community, Harbor’s Edge has earned top honors for Activities & Enrichment, Feels Like Home, and Food & Dining, reflecting our commitment to exceptional resident experiences and quality care. We are seeking a full-time Senior Network Engineer with experience supporting technology environments within senior living, healthcare, or continuing care retirement communities. This individual will play a critical role in designing, implementing, optimizing, securing, and supporting the organization's enterprise network infrastructure while ensuring reliable connectivity and technology services for residents, staff, and business operations.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a related field.
- 5 - 8 years of experience designing, implementing, managing, and troubleshooting complex enterprise network environments.
- Previous experience in an IT Help Desk or Technical Support role (Tier 1, 2, or 3) preferred, including system administration and documentation of support activities.
- Experience managing hardware, software, virtualization, and cloud-based systems.
- Strong knowledge of network architecture, routing and switching, LAN/WAN technologies, VLANs, MPLS, VoIP, VPNs, firewalls, IPv4/IPv6, and cloud networking platforms such as AWS and Azure.
- Experience supporting technology environments within a senior living, healthcare, or Continuing Care Retirement Community (CCRC) setting preferred.
- Professional certifications such as Cisco CCNA, CCNP, CompTIA Network+, or equivalent networking certifications preferred.
Responsibilities
- Provide technical support to end users, resolving issues with professionalism and excellent customer service.
- Design, implement, and maintain secure, scalable LAN, WAN, SD-WAN, wireless, cloud, and remote access networks.
- Troubleshoot complex network issues, perform root cause analysis, and implement effective solutions.
- Support network security initiatives, including vulnerability assessments, penetration testing, and compliance requirements.
- Lead network infrastructure projects, including Wi-Fi upgrades, WAN modernization, and cloud connectivity initiatives.
- Provide technical guidance and mentorship to IT team members while driving process improvements and automation efforts.
- Maintain network documentation, architecture diagrams, standards, and operational procedures.
- Participate in on-call support, change management, and performance monitoring to ensure reliable network operations.
- Perform other duties as assigned.
Benefits
- Medical/Dental/Vision Insurance
- Paid Time Off + Six Paid Holidays
- 403(b) Retirement Savings Plan w/ Employer Contribution
- Employer Paid - Basic Life & AD&D Insurance
- Employer Paid - Short-term and Long-term Insurance
- College Tuition Reimbursement
- Employer Paid - Certification Training
- Employee Assistance Program (EAP)
- Legal Resources & Identity Protection Plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
