Senior Network Administrator

DPP•Columbia, SC

6d•Hybrid

About The Position

DPP is seeking a Senior Network Administrator for an opportunity with our client in the healthcare insurance industry. This is a hybrid role in Columbia, SC, with onsite work required on Tuesdays, Wednesdays, and Thursdays. The position is an 11-month W2 contract, requiring US Citizenship and the ability to obtain/maintain a low-level (Public Trust) clearance. The Network Operations Center (NOC) team is responsible for the daily operation and support of a highly available enterprise network environment that supports the entire organization. The team ensures the security, reliability, and performance of critical network services through proactive monitoring, incident response, operational support, and continuous improvement initiatives. This team plays a vital role in maintaining business continuity and partnering with other IT organizations to ensure infrastructure and application availability.

Requirements

Bachelor's degree in Computer Science, Information Technology or other job-related degree; OR 4 years of job-related work experience; OR 2 years of job-related experience plus an Associate’s degree in Computer Science, Information Technology or other job-related degree.
Minimum 5 years of experience in network operations, network administration, or infrastructure support environments.
Experience supporting enterprise network technologies in a 24x7 operational environment.
Experience troubleshooting and resolving complex network incidents.
Experience performing network monitoring, operational maintenance, and infrastructure support activities.
Palo Alto Firewalls
F5 Load Balancers
Cisco ACI
SolarWinds
Cisco Catalyst Center
Nexus Insights
Strong attention to detail.
Excellent written and verbal communication skills.
Ability to prioritize and manage multiple activities simultaneously.
Strong analytical and troubleshooting capabilities.
Ability to remain effective during critical incidents and outage situations.
Team-oriented mindset with a strong customer service focus.

Nice To Haves

Ansible
GitHub
ThousandEyes
8+ years of experience working in enterprise infrastructure and network environments.
Experience with highly available, large-scale network environments.
Experience leading operational initiatives, major incident response, and infrastructure improvements.
Experience in creating and maintaining operational documentation and procedures.

Responsibilities

Performing daily operational health checks and environment validation.
Monitoring network performance, availability, and capacity.
Responding to and resolving network incidents and outages.
Performing advanced troubleshooting and root cause analysis.
Managing break-fix activities and service requests.
Executing operational changes in accordance with established change management processes.
Supporting compliance remediation efforts.
Managing network backup and recovery processes.
Developing and maintaining operational documentation and procedures.
Collaborating with engineering, security, infrastructure, and application support teams to ensure service availability and operational excellence.