Senior .NET Engineer – Azure

Applaudo Studios

About The Position

We are seeking a Senior .NET Engineer who excels at resolving complex production issues within Azure-hosted environments. This role involves investigating problems that span application code, infrastructure, identity, networking, integrations, and data to understand issues and drive them to resolution. The ideal candidate possesses strong technical judgment, remains calm under pressure during high-impact situations, and utilizes logs, metrics, traces, and distributed telemetry to identify root causes and make informed decisions. This position requires taking ownership of critical escalations, collaborating effectively with Development, Infrastructure, Security, and Support teams, and translating technical findings into clear business impacts, resolution plans, and executive-level documentation. This is a temporary 6-month opportunity.

Requirements

Bachelor’s Degree in Computer Science, Software Engineering, or a related field is desired, or equivalent professional experience.
5+ years of professional experience working with C# and .NET applications, including substantial production support or operational troubleshooting responsibilities.
Advanced experience troubleshooting ASP.NET Core applications, REST APIs, integrations, and background services at production scale.
Proven experience independently owning and resolving critical P1/P2 production incidents.
Strong hands-on knowledge of Azure App Services, AKS, storage, networking, and Microsoft Entra ID or Azure AD.
Ability to navigate the Azure Portal fluently during real-time incident investigations.
Experience receiving escalations from L1 and L2 support teams and driving them through resolution.
Strong root-cause analysis capabilities using logs, metrics, traces, and distributed telemetry.
Hands-on experience configuring and tuning Azure Monitor, Application Insights, Log Analytics, alerts, and operational dashboards.
Ability to diagnose code-level issues involving performance, memory, threading, asynchronous processing, and integration failures.
Practical experience with retry policies, circuit breakers, bulkhead isolation, caching, and asynchronous processing in distributed .NET systems.
Intermediate to advanced SQL skills for investigating application and data-related production issues.
Experience coordinating incident resolution across Development, Infrastructure, Security, and Support teams.
Strong ownership, composure under pressure, and resolution-focused decision-making.
Professional working proficiency in English, including executive-ready written communication.

Nice To Haves

Experience with vulnerability remediation and security-patching workflows in Azure environments.
Experience diagnosing CI/CD and deployment failures using Azure DevOps or GitHub Actions.
Experience with Docker Compose, Helm, or containerized workloads beyond basic AKS operations.
Familiarity with Infrastructure as Code tools such as Terraform or Bicep.
Experience with Azure cost optimization, right-sizing, scaling policies, or reserved capacity.
Experience supporting operational or distribution-related enterprise systems.
AZ-204, AZ-400, AZ-305, AZ-500, Azure Administrator, DevOps Engineer, or another relevant Microsoft certification.
ITIL Foundation certification or practical experience working within formal incident-management processes.

Responsibilities

Own and resolve complex P1/P2 incidents affecting Azure-hosted .NET applications and integrations.
Provide deep technical troubleshooting across application, infrastructure, and platform layers.
Investigate issues involving Azure App Services, AKS, networking, identity, storage, APIs, and background services.
Receive escalations from L1 and L2 support teams and drive technical resolution from initial investigation through closure.
Coordinate incident response across Development, Infrastructure, Security, and Operational stakeholders.
Perform root-cause analysis for recurring incidents and high-impact outages using logs, metrics, traces, and distributed telemetry.
Create clear, detailed, and executive-ready root-cause analysis documentation.
Configure and tune Azure Monitor, Application Insights, Log Analytics, alerts, and operational dashboards.
Monitor and improve application performance, availability, resiliency, and operational efficiency.
Work with Development teams to identify and resolve code-level issues in C#, ASP.NET Core, REST APIs, integrations, and background services.
Recommend and implement improvements involving retry policies, circuit breakers, bulkhead isolation, caching, and asynchronous processing.
Use SQL to support production investigations and validate application or data-related findings.
Support vulnerability remediation, patching, and deployment troubleshooting when required.
Communicate technical findings, business impact, risks, and resolution plans to technical teams and senior stakeholders.