Senior National Admissions Advisor - AIU Online (Remote)

Perdoceo Education Corporation•Remote,

8h•Remote

About The Position

The Senior National Admissions Advisor consults with prospective students regarding their decision to attend college/university and delivers a high level of service throughout their first session. This role involves communicating the philosophy and features of the school, serving as an advocate for prospective students, and meeting the school's quantitative and qualitative goals and objectives in an accurate, professional, and compliant/ethical manner using approved admissions processes and procedures.

Requirements

High School Diploma or equivalent required
2-5 Years of experience in sales and/or customer service
Basic computer skills -- experience with Microsoft (WORD, Excel, Outlook) preferred
Possesses excellent verbal communication skills, particularly telephonic -- and strong written communication skills
Persistence combined with a positive attitude and approach to work and others -- self-motivating work style
Positive and collaborative interpersonal skills; willing to assist others
Adaptability to quickly learn to effectively utilize all applicable school systems, databases and tools.
Ability to handle multiple tasks and meet deadlines as well as communicate effectively with individuals from diverse backgrounds.
Ability to achieve success individually and as part of a team in a highly structured and regulated work environment

Nice To Haves

College degree
Post-secondary Higher Education admissions experience

Responsibilities

Responsible for developing and meeting action plans in order to obtain qualitative and quantitative goals and objectives.
Evaluate monthly activity against standards.
Professionally assist prospective students through the admissions process in accordance with all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements.
Partner with prospective students via telephone interviews and/or e-mail correspondence to determine educational needs, concerns and interests.
Increased focus on student service by way of additional time on queue to assist with requested information.
Develop a rapport with prospective students and maintain contact with them frequently.
Partner with departments outside of Admissions, including Financial Aid and Academics, to ensure the delivery of a high level of service to every student.
Provide support to enrolled students to make sure they have submitted all documents needed to begin coursework.
Support students through the orientation process to ensure adaptation of the virtual/in person campus.
Encourage and guide students to utilize the virtual classroom preparatory course.
Ensure adequate use by students in the institution's Ready course.
Work with lead faculty to support students in submitting assignments during their first session.
Consistently operate within, and be measured with respect to, the school's expected behaviors: Execution, Communication/Feedback and Professionalism.
Ensure compliance with applicable University policies and procedures.