Senior Mortgage Systems Engineer

Dart Bank•Mason, MI

6d•Hybrid

About The Position

The Senior Mortgage Systems Engineer is responsible for the administration, development, and strategic advancement of technology platforms supporting the Retail Mortgage Division. This role serves as the primary technical expert for Encompass, Blend, and integrated vendor solutions, leading system enhancements, automation initiatives, integrations, and Encompass Web development efforts. Working independently, the Senior Mortgage Systems Engineer partners with business leaders, vendors, and IT to deliver scalable technology solutions that improve efficiency, data quality, compliance, and user experience.

Requirements

5 - 7+ years of Encompass administration experience.
Experience developing and supporting Encompass Web Input Forms using JavaScript.
Experience with Encompass APIs, system integrations, and workflow automation.
Experience leading complex system enhancement and implementation projects.
Strong understanding of mortgage origination processes and retail mortgage operations.
Advanced Encompass Administration
JavaScript Development
Encompass Web Input Form Development
Business Rules Configuration and Workflow Automation
Encompass APIs and System Integrations
Technical Troubleshooting and Root Cause Analysis
Strong Analytical and Solution Design Skills
Project Leadership and Change Management
Ability to Work Independently and Manage Multiple Priorities
Strong Verbal and Written Communication Skills

Nice To Haves

Bachelor's degree in Information Technology, Computer Science, Business, or a related field preferred.
Certified Encompass Administrator preferred.

Responsibilities

Configure, maintain, and optimize Encompass and integrated mortgage technology platforms.
Design and develop advanced Encompass solutions using Business Rules, Input Form Builder, custom forms, templates, and workflow automation.
Develop and support Encompass Web Input Forms using JavaScript.
Design, implement, and troubleshoot system integrations and automated processes.
Analyze business requirements and translate them into scalable technical solutions.
Lead testing, release management, and implementation of system enhancements.
Serve as the primary escalation point for complex system and production issues.
Develop and maintain technical documentation, standards, and best practices.
Partner with business units, vendors, and IT teams to improve technology capabilities and business processes.
Evaluate new Encompass features, integrations, and technologies to identify opportunities for operational improvements.
Stay informed on Encompass roadmap initiatives, emerging technologies, and industry best practices.
Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
Other duties as assigned.