Senior Mortgage Loan Compliance Analyst

Wings Credit Union•Colorado Springs, CO

About The Position

The Senior Mortgage Loan Compliance Analyst provides independent oversight of mortgage loan quality, regulatory compliance, and credit risk across the lending lifecycle. Working closely with the Manager of Compliance and Quality Control and with Mortgage Lending leaders, Compliance partners, vendors, and training teams, the analyst reviews lending processes, systems, reports, and loan documentation for alignment with internal standards and applicable regulatory, governmental, investor, and secondary-market requirements. The role monitors evolving compliance and credit requirements, identifies risks and process gaps, and recommends practical improvements to policies, procedures, training, and technology. The position also oversees third-party quality-control vendors, analyzes findings and trends, supports mortgage-related vendor projects, and helps develop and mentor junior Compliance staff and temporary employees. Additional responsibilities include quality-control reviews of Collections activities for conventional, FHA, and VA loans, coordinating documentation for annual audits and recertification, and supporting ongoing mortgage investor relationships and loan-origination authorization. The employee must remain knowledgeable of and follow Wings policies, procedures, and applicable Bank Secrecy Act requirements.

Requirements

  • At least 4 years of first mortgage loan experience.
  • At least 2 years of first mortgage loan auditing or quality assurance experience using mortgage lending systems.
  • Strong aptitude for detail-oriented and analytical work, including legal and regulatory research, documentation of findings, risk analysis, and policy development.
  • Strong reading comprehension of technical and regulatory documentation.
  • Working knowledge of first mortgage products, including conventional, FHA, VA, construction, land, portfolio, and investment-property loans.
  • Extensive knowledge of federal and state lending regulations and governmental and secondary-market guidelines.
  • Knowledge of Wings mortgage lending policies and procedures and mortgage lending positions and functions.
  • Organization, attention to detail, flexibility, and ability to multitask in a dynamic environment.
  • Project management, supervisory, scheduling, resource-management, and problem-solving skills.
  • Excellent written and oral communication and interpersonal skills.
  • Ability to work independently with very minimal direction.
  • Ability to train staff using clear and concise oral and written communication.
  • Ability to give oral presentations to a group.
  • Ability to hold information in strict confidence.
  • Extensive knowledge of Microsoft Word, Excel, and Outlook.

Nice To Haves

  • Bachelor's degree in Finance, Business Administration, or another relevant field.
  • At least 1 year of team leadership or management experience.
  • Experience in a credit union setting.
  • NAFCU Certified Compliance Officer (NCCO), ACU Certified Credit Union Compliance Officer (CUCO), or similar certification.

Responsibilities

  • Conduct independent mortgage loan reviews in accordance with applicable agency and investor guidelines, including pre-funding, closing, post-closing, servicing, and adverse-action reviews.
  • Review mortgage activity across origination, processing, underwriting, closing, and servicing for compliance with investor, FHA, VA, and regulatory requirements.
  • Identify and clearly communicate potential compliance, credit, documentation, and process concerns to appropriate partners.
  • Provide guidance on mortgage compliance questions involving disclosures, rate-lock requirements, compliance engine findings, adverse actions, HMDA, and other lending requirements.
  • Research applicable regulations and guidelines and translate requirements into practical guidance for business partners.
  • Recommend policy and procedure updates and evaluate processes and systems for compliance gaps and improvement opportunities.
  • Review HMDA reporting for quality, accuracy, and validity.
  • Oversee third-party quality-control vendors supporting Compliance, monitoring timeliness, accuracy, service levels, findings, and rebuttal processes.
  • Analyze and consolidate quality-control findings to identify trends, recurring issues, and training or process-development needs.
  • Support compliance-related vendor projects by developing timelines and questionnaires and partnering with project leads, managers, and vendor-selection partners.
  • Partner with the department manager to support the development and mentorship of junior Compliance staff and temporary employees.
  • Coordinate training, resources, workstation setup, and work responsibilities as needed.
  • Use audit and quality-control findings to support training and process improvements.
  • Provide quality-control oversight for conventional, FHA, and VA loan products.
  • Conduct independent reviews of Collections activities and report deficiencies, including their significance and potential risk.
  • Partner with relevant teams to ensure quality-control efforts identify and address areas of concern.
  • Lead collection and coordination of documentation for annual internal audits and recertification activities.
  • Help maintain standards and documentation supporting mortgage investor relationships and continued loan-origination authorization.
  • Partner across Mortgage Lending and Compliance to identify and address regulatory, credit, compliance, and operational risks.
  • Remain knowledgeable of and adhere to Wings policies, procedures, and applicable Bank Secrecy Act requirements.

Benefits

  • Generous 401(k) match
  • Discretionary profit sharing
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability
  • Health Savings Account with company contribution
  • Employee Assistance Program
  • Paid vacation, sick, floating holidays, and volunteer time off
  • Paid holidays
  • Tuition reimbursement
  • Paid parental leave
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