The Risk Automation ML team automates Risk and Compliance investigations and decision making at Block through the application of agentic and generative AI technology. We work globally with partners in Product, Engineering and Operations to ensure that we are providing a safe user experience for our customers while minimizing or eliminating bad activity on our platform. We are leveraging agentic and generative AI as an integral part of our toolkit to fulfill our mission. Block's machine learning systems monitor billions of payment transactions across traditional payment and blockchain networks and surface suspicious activity (fraudulent, suspicious, illegal activity and brand violations) for trained Operations analyst review and decisioning. We are leveraging generative AI to accelerate historically manually intensive analyst workflows; by adding features in the investigative UX to accelerate agent productivity and enable them to make faster, more informed and accurate decisions (aka Copilots). We also automate workflows end to end completely eliminating the need for manual reviews (aka Autopilots). This is a new and significant opportunity to rethink and optimize Risk Operations at Block at scale. This is an IC role, but the senior level has significant leadership responsibilities that include owning, and driving strategic roadmaps & priorities to completion by collaborating with relevant cross functional stakeholders.
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Job Type
Full-time
Career Level
Senior