Senior Microsoft Dynamics 365 Supply Chain & Manufacturing Consultant - Hybrid
About The Position
We are seeking a Senior Microsoft Dynamics 365 Supply Chain Management and Manufacturing Consultant to join our Application Managed Services (AMS) team in the U.S. This role is ideal for a seasoned functional consultant with strong solution architecture capabilities who thrives in post-implementation environments, ensuring system stability, continuous improvement, and business value realization. The consultant will play a key role in supporting, optimizing, and enhancing Microsoft Dynamics 365 SCM/MFG solutions for enterprise clients. Experience in the life sciences and diagnostics industry is a strong asset, enabling effective alignment of Dynamics 365 capabilities with industry-specific operational needs.
Requirements
- Bachelor’s degree
- 5+ years of experience with Microsoft Dynamics 365 Supply Chain Management and Manufacturing
- Proven experience in an Application Managed Services (AMS) or post-go-live support model - 5+ years experience
- Strong functional expertise (5+ years experience) in the D365 SCM/MFG modules
- Hands-on experience in solution architecture and functional design - 5+ years experience
- Experience supporting integrations with third-party systems (e.g., TMS, WMS, EDI, financial systems) - 5+years experience
- Strong understanding of supply chain and production business processes and end-to-end flows - 5 + years experience
- Excellent communication and stakeholder management skills
- Authorized to work in U.S.
Nice To Haves
- Experience in the life sciences and diagnostics industry
- Exposure to multi-legal entity, multi-country implementations
- Microsoft Dynamics 365 certifications (e.g., MB-330, MB-700)
- Experience with Power Platform, Azure integrations, or LCS
Responsibilities
- Provide functional leadership and subject matter expertise across Dynamics 365 SCM modules in a managed services environment
- Act as a trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions
- Lead solution design and architecture decisions for enhancements, integrations, and optimizations
- Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation
- Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices
- Support change management, regression testing, and release management activities for minor enhancements
- Collaborate with technical teams, vendors, and offshore/onshore AMS resources
- Ensure solutions align with Microsoft standards, security, and compliance requirements
- Document functional designs, solution architecture, and operational procedures
- Mentor junior consultants and contribute to AMS process maturity
Benefits
- medical, dental, and vision insurance with an employer contribution
- flexible spending or health savings account
- life and AD&D insurance
- short- and long-term disability coverage
- paid time off
- employee assistance
- participation in a 401k program with company match
- additional voluntary or legally-required benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
