Senior Mental Health Counselor (Residential Targeted Case Manager)
About The Position
Waukesha County Department of Health & Human Services is recruiting for a talented professional to join its team as a Targeted Case Manager/Community Recovery Services (CRS) Monitor (Senior Mental Health Counselor classification). The current opening is in the Outpatient Behavioral Health Division and is responsible for providing case management services to adults with serious and persistent mental illness who reside in licensed group home settings. This position supports adults enrolled in Waukesha County's Targeted Case Management and CRS programs. Responsibilities include establishing, coordinating, and monitoring both in-county and out-of-county group home placements to ensure services continue to meet each individual's needs. The position also requires travel throughout Southeastern Wisconsin approximately 1–2 days per week to conduct on-site visits at residential providers; this includes monitoring placement quality, assessing client progress, and collaborating with providers and treatment teams. This position works as part of an interdisciplinary team that includes clinical supervisors, psychiatric prescribers, nursing staff, and licensed group home providers. The selected candidate will have a strong understanding of mental health disorders and the behavioral health continuum of care, along with the ability to build collaborative relationships with clients, providers, and community partners. Knowledge and application of exceptional customer service, psychosocial rehabilitation, person-centered planning, and effective case management practices are essential. Previous experience providing case management services to adults with serious and persistent mental illness and co-occurring substance use disorders is preferred. This position is regular full-time and eligible for benefits.
Requirements
- Bachelor's degree from a recognized college or university with a major in sociology, social work, psychology or a closely related field.
- Two (2) years of professional experience in the field of mental health including one thousand (1000) hours of experience delivering services to the chronically mentally ill and their families.
- OR Bachelor's degree from a recognized college or university with at least four (4) courses in sociology, social work, or psychology.
- Three (3) years of professional experience in the field of mental health including one thousand (1000) hours of experience delivering services to the chronically mentally ill and their families.
- Master's degree from a recognized college or university in sociology, social work, psychology, or a closely related field may substitute for one (1) year of the required experience.
- For work assignments in utilization review and benefit verification: Bachelor’s degree from a recognized college or university with a major in sociology, social work, psychology, or a closely related field OR Graduation from a recognized nursing program with active Registered Nurse licensure.
- Two years of full-time experience in a health or human service field.
- Valid Driver’s License required except for work assignments in utilization review and benefit verification.
- Applicants must be currently authorized to work in the United States on a full-time basis.
Nice To Haves
- Previous experience providing case management services to adults with serious and persistent mental illness and co-occurring substance use disorders is preferred.
Responsibilities
- Providing case management services to adults with serious and persistent mental illness who reside in licensed group home settings.
- Establishing, coordinating, and monitoring both in-county and out-of-county group home placements to ensure services continue to meet each individual's needs.
- Conducting on-site visits at residential providers approximately 1–2 days per week throughout Southeastern Wisconsin.
- Monitoring placement quality.
- Assessing client progress.
- Collaborating with providers and treatment teams.
- Working as part of an interdisciplinary team.
Benefits
- excellent health/dental/vision
- life insurance
- generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year)
- an exceptional pension plan with employer match and lifetime retirement payment
- an optional tax advantaged 457 retirement savings plan
- pay for performance system
- performance-based merit increases
- non-base performance awards
- balanced work-life culture
- exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
