Senior Medical Secretary

Weill Cornell Medical College•New York, NY

22d•$28 - $31•Onsite

About The Position

Under supervision, this role is responsible for assisting physicians with patient care, administrative, and organizational tasks related to patient flow and maintaining a positive image of the physician's practice.

Requirements

High School Diploma
Approximately 2 or more years of prior related experience
Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care).
Knowledge of CPT, ICD-9, and ICD-10 coding.
Working knowledge of third party payor reimbursement - Medicare, Medicaid, Managed Care and commercial insurance.

Responsibilities

Responsible for front-end revenue cycle processes, including patient check-in/check-out and collection/reconciliation of time-of-service payments.
Ensures patients provide necessary pre-visit documentation, pre-certifications, authorizations, or referrals.
Schedules, confirms, re-schedules, and cancels appointments for new and existing patients using the scheduling application, and monitors schedules for wait lists and cancellations.
Assists with coordination of follow-up care, including scheduling laboratory/diagnostic tests and prescription requests.
Maintains physicians’ administrative (research and academic) and clinical/surgical schedules.
Prepares charges and payments for submission to the billing office.
Identifies delinquent accounts for collection activities and reviews account status with physicians.
Assists with physicians’ research activities, if applicable.
Assists in the preparation of lectures and presentations.
Prepares travel arrangements, travel schedules, and presentation documents for conferences and lectures, if applicable.
Updates physicians’ CV and credentialing documentation as needed.
Initiates and prepares written correspondence as needed.
May be responsible for chaperone duties during patient exams as needed.