Senior Medical Science Liaison, Nephrology (Chicago, MN, WI)

Otsuka Pharmaceutical Co., Ltd.

105d • $169,222 - $253,000 • Remote

About The Position

Otsuka America Pharmaceutical, Inc. is implementing a customer engagement approach designed to better deliver on patient, caregiver, and HCP needs in an evolving healthcare environment. This model is built around where patients receive care—locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience focused on improving patient care. The local “ecosystem approach” creates a unified focus among account management, medical, patient access, marketing, and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will experience more coordinated and seamless care with digital-enabled support to help bridge care gaps. As an integral member of the ecosystem team, the Senior Medical Science Liaison (MSL) contributes to the development of the ecosystem strategic business plan and identifies key stakeholders vital to the ecosystem. The Senior MSL is a credible partner responsible for providing clinical, scientific, and health economic information related to nephrology and immunology disease states and the appropriate utilization of approved Otsuka products within an ecosystem. This field-based position will engage with Key Influencers (KIs), Local Practice Leaders (LPLs), healthcare providers, and patient groups within their ecosystem to further patient outcomes aligned with Otsuka’s overarching objectives. In collaboration with their ecosystem partners, MSLs contribute to customizing the region's business strategy to meet local ecosystem needs and are responsible for the medical and educational requirements of their customers. MSLs may cover multiple products within a therapeutic area and engage in broad clinical and scientific discussions impacting patient care, resulting in rich customer insights shared within the ecosystem.

Requirements

• MD/DO, PharmD, or PhD in life sciences required.
• Previous training or experience as an MSL supporting Nephrology programs or in other medical affairs roles in the pharma/biotech industry, or the equivalent combination of education and experience.
• Minimum 5+ years' relevant experience in pharmaceutical industry Medical Affairs.
• Outstanding business acumen; knows the industry, Otsuka's business model and value proposition, key competitors, and other marketplace factors/dynamics.
• Excellent communication and collaboration skills; exhibits professional maturity, confidence, and competence.
• Strong conflict resolution skills: proven ability to achieve conflict resolution effectively and quickly with affected parties and work in a cross-functional environment.
• Ability to lead others and project teams strategically.
• Knows how to summarize and communicate complex information and business objectives in a concise and effective way during presentations and other interactions.
• Strong understanding of industry legal, regulatory, and compliance landscape.
• Ability to work in an ambiguous environment undergoing transformation.
• Demonstrates behaviors aligned with the Otsuka Corporate Brand including Perseverance, Unconventional Thinking, and Humility.
• Business travel, by air or car, up to 70% of time depending upon size of territory.

Nice To Haves

• Previous training or experience in immune mediated kidney disease is preferred.
• Preferred living location Chicago.

Responsibilities

• Contribute a clinical and scientific perspective to the local execution plan that addresses customer challenges, issues, and opportunities to improve patient care and outcomes, including coordination of field activities.
• Build, cultivate, and leverage external relationships with key scientific and medical customers and organizations within their territory to understand evolving healthcare trends, disease states, Otsuka products, systems, and services across the ecosystem landscape, including KIs, LPLs, Key Decision Makers (KDMs), and Patient Advocacy.
• Deliver on business objectives that extend beyond their territory and impact the Medical Affairs organization.
• Maintain a deep and comprehensive understanding of the ecosystem to ensure alignment with Otsuka’s patient-centric strategy and priorities, including the provision and delivery of optimal patient care.
• Serve as a credible source of evidence-based information demonstrating the value of Otsuka and its products from clinical, economic, and humanistic standpoints, partnering with providers and other key stakeholders to apply practical real-world solutions to improve patient outcomes.
• Engage stakeholders at the local level who have influence across the region.
• Build and cultivate important internal working relationships across the matrix team to ensure an enterprise approach when working with customers.
• Be accountable to regional Field Medical Affairs (FMA) leadership to shape and execute local medical strategies within planned timelines.
• Lead special projects as requested by management and take on incremental point roles within FMA.
• Disseminate disease state and healthcare landscape information to customers in the field as defined by priorities.
• Responsible for clinical and data-focused training of promotional and disease state speakers.
• May serve as part of Otsuka’s speaker bureau in support of product educational needs across the territory.
• Collect and submit medical insights that drive decision-making and prioritization of evidence generation efforts and healthcare solutions, including sharing at the local ecosystem level.
• Assist with Otsuka’s clinical trials program, including registrational, post-marketing, and Investigator-Sponsored Trials (ISTs), health economic outcomes research, and other specific medical collaborations; provide clinical expertise and feedback regarding operational management of clinical trials to ensure optimal site selection and performance.
• Participate as a mentor in peer functional and therapeutic development, including new hires.
• Support other areas of the organization, including Safety & Pharmacovigilance for investigation of safety-related issues, Sales Training medical education on an ongoing basis (including new hire and POAs), and the Field Medical Center of Excellence for mentoring and sharing best practices.

Benefits

• Comprehensive medical, dental, vision, prescription drug coverage
• Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
• Tuition reimbursement
• Student loan assistance
• A generous 401(k) match
• Flexible time off
• Paid holidays
• Paid leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree