Senior Medical Assistant - Sigsbee Rehabilitation - Erie - Full Time

Highmark Health•Erie, PA

About The Position

As a member of the health care team, this role assists in coordinating the examination, treatment, and health care planning for patients under the direction of a provider. The position also supports patient care and office operations by assisting with other office functions. The Senior Medical Assistant follows all established protocols, policies, procedures, and standardized workflows. This role acts as an electronic health record (EHR) superuser, ensuring accurate documentation of patient interactions and information. Additionally, the Senior Medical Assistant provides clinical leadership, serves as a department resource, and mentors new medical assistants and students.

Requirements

High School / GED or Completion of a Medical Assistant Program
1 year as a Medical Assistant
Newly hired medical assistants must complete training and/or attempt testing within 30 days of hire.
Newly hired medical assistants must obtain certification within 120 days of hire.
Medical assistants must achieve and maintain certification in accordance with CMS Meaningful Use requirements.
CPR – American Heart Association
Act 34 Criminal Background Clearance Certificate
Act 33 Child Abuse Clearance Certificate
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

Nice To Haves

Experience with practice management software and electronic health record applications.
Current valid state driver’s license

Responsibilities

Prepares and rooms patients within the clinical practice setting according to standardized work flows.
Accurately obtains patient vital signs.
Accurately documents patient information, patient history, and medication screening.
Prepares the exam room for patient visits.
Completes annual wellness visit screenings and pends orders for required age-appropriate screenings.
May serve as a scribe with additional training.
Acts as an electronic health record (EHR) superuser.
Accurately documents all pertinent details in the EHR according to established standards and work flows, including all pertinent patient interactions at the time of the encounter in the correct EHR note type.
Reviews, updates, and screens medication list in the EHR.
Reviews problem list and social history with the patient and updates the record.
Follows Meaningful Use standards and assists with population health management.
Assists in the coordination of patient care under the supervision of the assigned health care provider.
Assists providers with examinations and procedures.
Assists in the administration of depression screening, tobacco screening, chronic disease screening, and MU required screenings.
Performs in-house testing following established protocols and policies.
Assists with patient prescription needs based on established protocols.
Provides clinical leadership oversight, serving as a department resource for clinical questions.
Reviews pre-visit planning documentation and patient chart in advance of appointment time to ensure the provider is prepared to address required screenings and gaps in care.
In collaboration with the care team nurse, provides follow-up with patients at designated intervals via patient-preferred method (telephone, electronic, written) in accordance with prescribed provider instructions.
Notifies patients of test results under the direction of the provider in a timely manner.
Ensures adequate inventory of medical supplies.
Ensures all patient treatment areas are always stocked with the appropriate supplies using established inventory standards.
Cleans and sterilizes instruments per established policy and manufacturer's guidelines.
Accurately performs lab controls and equipment checks as assigned.
Administers and accurately documents medications in accordance with policy and safety practice.
Serves as a peer mentor.
Responsibly orients new medical assistants in correct office workflows.
Demonstrates proficiency in teaching pre-visit planning, meaningful use standards, appropriate documentation, and workflows.
Provides meaningful feedback and performance evaluations for orientees.
Mentors MA students and externs as assigned.
Accurately performs clerical office functions and other duties as assigned or required.
Depending on location, may serve as office safety officer: maintains the office safety log, assures the accuracy and completion of all quality assurance testing for all POCT performed in the office environment.
Depending on location, may perform additional duties such as minor wound care, splinting procedures, and 61 capsules procedures.
May require travel between physician office locations.