Senior Mechanical Engineer - Aftersales Engineering

PACCAR • Kirkland, WA

5d • $90,400 - $141,800 • Onsite

About The Position

Kenworth Aftersales Engineering is seeking a Mechanical Engineer passionate about problem-solving and customer satisfaction. This role focuses on identifying and resolving product field issues, prioritizing by customer impact and cost savings, to improve customer uptime and reduce warranty spend. The engineer will work on prioritized field issues to develop and design solutions that enhance customer uptime and satisfaction, joining a team of high-performing professionals dedicated to innovative solutions.

Requirements

• BSME or equivalent engineering degree required.
• 3-5+ years of experience required in the specification and design of complex automotive or commercial vehicle systems or industry-related background is strongly desired.
• Proficiency using Requirements Management tools, Systems Engineering tools, Pro/E or other 3D CAD software also desired.
• Competence in the use of personal computer software such as word processing, databases, and spreadsheets.
• Engineering knowledge of heavy-duty commercial truck safety systems, regulations, especially in the areas of operating, service, and performance environments.
• Experience creating engineering documentation including preparation of component drawings and diagrams.
• Experience responding to Requests for Engineering Information, writing Engineering Change Notices, test coordination, support for production, and customer service.
• Knowledge or understanding of SQL/databases.
• Solid understanding of Design for Six Sigma and Six Sigma techniques.
• Willing to learn and use new engineering processes and techniques and be resourceful in solving complex technical problems.
• Experience in product development and new product implementation.
• Able to work in a team environment.
• Experience with project management tools, word processing, spreadsheets, and databases.
• Willingness to grow personally and professionally.

Nice To Haves

• Master’s degree in engineering and P.E. certificate are always a plus

Responsibilities

• Participate in the design of heavy-duty trucks within the Aftersales Engineering group, with a focus on improving field reliability and quality.
• Analyze and troubleshoot field failures to find the root cause of symptoms in vehicle systems.
• Perform the design and development of assigned elements for: hoods, fittings, chassis, suspension, engine and after treatment systems.
• Provide interface documentation to wiring design, system architect(s), and mechanical design groups.
• Contribute to development of procedures and practices that ensure quality and reliable systems.
• In-depth analysis of warranty data to support issue identification and root cause analysis.
• Experience in using data to identify priorities and the drive to meet and exceed department and division goals.
• Integrate components, features, and requirements into Kenworth/PACCAR vehicles.
• Manage suppliers, engineering, and project management process to maintain schedule, quality and functionality.
• Track and report on progress toward warranty and downtime reduction goals.
• Plan and track validation testing of components.
• Support solution launches at vehicle assembly plants.
• Ensure industry leading quality and reliability is met, maintained, and exceeded on all components.
• Apply creativity to design tasks and propose innovative approaches to standard work.
• Work with cross functional teams on warranty reduction project initiation, design, validation, product release, and field support.
• Work through the Product Creation Process utilizing Tollgate to manage projects, report updates and utilize Six Sigma methodologies.
• Manage multiple priorities and goals simultaneously.
• Utilize Creo Parametric to create optimized parts and complex assemblies.

Benefits

• 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short- and long-term disability programs
• Life and accidental death and dismemberment insurance
• EAP services include wellness plans, estate planning, financial counseling and more
• Holiday gift

What This Job Offers

• Job Type: Full-time
• Career Level: Senior