Senior MDR Analyst (Unit 42)

Palo Alto Networks•Burbank, CA
•Remote

About The Position

Join our elite Unit 42 team as a Senior Managed Detection and Response (MDR) Analyst to deliver top-tier security to global customers. In this critical role, you will detect and respond to complex cyber incidents, manage escalations, and lead tactical shift operations. We seek a proactive problem-solver who excels at analyzing threats using our Cortex Platform. This is a dynamic, remote, shift-based position covering global time zones, including weekends.

Requirements

  • 5+ years of SOC, Incident Response, MDR, or Managed Security Services experience.
  • Hands-on experience with EDR, SIEM, SOAR, and firewall technologies.
  • Strong understanding of cyber threats, attack techniques, and incident response processes.
  • Working knowledge of APT operations and the attack cycle, including propagation and lateral movement.
  • Understanding of organizational cyber protection, security tools, and leveraged remediation techniques.
  • Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and EDR tools.
  • Strong interpersonal skills with proven experience collaborating effectively with customers.
  • Flexibility to work overnight, weekend, and holiday shifts in a 24x7 MDR operation.
  • U.S. citizenship is required for this role based on business and customer needs.

Nice To Haves

  • Hands-on experience with Cortex XDR and/or Cortex XSOAR platforms.
  • Previous experience working shift-based or overnight security operations.
  • Active security certifications such as CySA+, CEH, or similar credentials.
  • Prior experience working in a dedicated SOC or Incident Response environment.

Responsibilities

  • Own the complete investigation and response lifecycle of security alerts across customer environments.
  • Analyze complex endpoint, network, identity, and cloud telemetry to identify and mitigate malicious activity.
  • Document and communicate critical findings and remediation actions to customers and internal teams.
  • Collaborate with MDR management to drive operational shift execution, technical enhancements, and workflow improvements.
  • Partner with Threat Intelligence and Security Research teams to improve detection and response capabilities.

Benefits

  • The compensation offered for this position will depend on qualifications, experience, and work location.
  • The starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
  • The offered compensation may also include restricted stock units and a bonus.
  • A description of our employee benefits may be found here.
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