Senior Marketplace Seller Success and Management Analyst

Kohl's•Tallahassee, FL

About The Position

In this role, you will act as a high-touch consultative partner for Kohl’s most valuable marketplace sellers (the top 20%). This role focuses on driving long-term revenue growth and "white-glove" retention by deeply integrating these key partners into the Kohl’s ecosystem and marketing strategy.

Requirements

3+ years of experience in e-commerce, marketplaces, or business development
Proficiency in Excel
Ability to perform the accountabilities listed in the “What You’ll Do” Section
Ability to maintain prompt and regular attendance as set by the company
Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week
Ability to comply with dress code requirements
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Perform work in accordance with the Physical/Cognitive Requirements section
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner
Ability to comply with health and safety standards

Nice To Haves

Bachelor's Degree
Experience in third-party omnichannel fulfillment

Responsibilities

Act as the primary business consultant for Tier 1 sellers.
Develop 12-month joint business plans (JBPs) to align seller assortments with Kohl’s corporate seasonal goals
Lead Business Transformation initiatives.
Negotiate and execute the inclusion of marketplace products into core Kohl’s marketing channels (Circulars, Homepage Hero spots, and Loyalty Program integrations)
Execute sophisticated pricing and promotion strategies.
Manage high-level performance marketing levers, SEO optimization, and exclusive email placements to maximize conversion
Design and lead the Annual Seller Summit.
Serve as the Voice of the Seller to internal product and tech teams to influence back-office roadmap developments
Execute the day-to-day implementation of the media strategy. Acts as the liaison between sellers and the KMN team
Proactively identify churn risks among top-tier partners and develop save strategies to maintain category stability
Identify whitespace opportunities across categories, marketplaces, and fulfillment models; develop expansion roadmaps that increase share of wallet and long-term revenue contribution
Lead quarterly executive-level reviews with top sellers, presenting performance insights, growth strategies, and innovation pipelines to strengthen alignment and unlock incremental investment
Leverage advanced analytics on traffic, conversion, customer cohorts, and marketing attribution to provide strategic recommendations that optimize seller profitability and platform growth
Additional tasks may be assigned