Senior Marketing Manager, Content & SEO, Customer Trust External Relations

Amazon • Seattle, WA

22d

About The Position

Customer Trust External Relations (CTXR) ensures global thought-leaders, brands, policymakers, regulators, and media understand how Amazon delivers Earth's safest and most trustworthy shopping experience by (1) building, accelerating and strengthening third-party, influential relationships and partnerships all over the world to address customer trust issues, (2) delivering evidence and telling stories that persuasively demonstrate the reality of the customer-obsessed tools our teams build to protect our customers, brands, and selling partners, (3) serving as a “voice of the customer” for product and tech teams, and (4) partnering with key leading brands to not only solve material pain points, but jointly discuss hot topics and share information on industry trends. As a Senior Marketing Manager - Content & SEO, you will play a critical role in driving awareness around these efforts as you manage the SEO and GEO strategy for Amazon's Trustworthy Shopping site, building editorial roadmaps that feature stories covering our approach to IP protection, trustworthy reviews, scam prevention, organized retail crime, and anti-counterfeiting. You will work with CTXR program leaders, public relations, public policy, executives, and other teams to develop and launch content that ensures external perception is aligned with reality. You will dive deep into data to understand performance, identifying areas for improvement, and executing on plans to address them. You will work with teams across Amazon, including science, product, retail, and others to determine what other opportunities there are to tell the story of how Amazon creates a trustworthy shopping experience. This role is analytical and creative in equal measure, with opportunity for impact across the organization.

Requirements

• 5+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience building, executing and scaling cross-functional marketing programs
• Experience communicating results to senior leadership
• Experience as a writer, content marketer, or multimedia producer
• Experience optimizing content for SEO

Nice To Haves

• Experience in a business-to-business (B2B) environment, high-tech products/services
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• Experience working cross-functionally across marketing, product management, analytics, UX, and research
• Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround

Responsibilities

• Create, own, and deliver the creation of an SEO and GEO strategy that increases awareness and improves perception of CTXR programs among target audiences.
• Lead, and guide others as needed, through the end-to-end development of content, including design, copy, positioning, launch, measurement, SEO & GEO optimization, the build of editorial roadmaps, and more.
• Lead the creation of internal processes, including writing and reviewing business documents and project proposals.
• Identify and build contacts of internal and external subject matter experts to help with content strategy and execution.

Benefits

• Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
• For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed