Senior Market Research Manager, Innovation

Ipsos • Chicago, IL

120d • $75,000 - $90,000 • Hybrid

About The Position

As a Market Research Manager (Internally known an Account Manager), you will manage research projects for leading companies. You will work collaboratively amongst the team to assist in uncovering and communicating key insights, context and actionable strategies on all the research projects you work on.

Requirements

• Completed Bachelor’s Degree, master’s level education an asset
• At least 4 + years of market research experience
• Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint
• Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
• Data savvy with a strong attention to detail and accuracy
• Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
• Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget
• Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines
• Thrives within a team environment
• Excellent written & verbal communication skills with well-developed interpersonal and presentation skills
• Experience working with either tech, durables, cloud, services and / or gaming spaces
• Experience with MaxDiff, KANO, Conjoint analyses
• Experience with Concept testing, Feature Prioritization, User Experience, Prototype testing
• Working with clients Tech Clients with Appliances, Cloud Service providers, etc.

Nice To Haves

• Basic knowledge of SPSS and/or other quantitative reporting tools a plus

Responsibilities

• Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis and interpretation of results through to preparation of reports
• Liaising on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost-efficient manner
• Build and maintain relationships with key clients by responding to queries and providing updates per client requests
• Coordinate and manage data entry of project costs into our internal costing program based on research target specifications

Benefits

• Career Development
• an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
• a flexible workplace policy
• a strong collaborative culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees