Market Research Manager

Shapiro+Raj•Chicago, IL

2d•$85,000 - $100,000

About The Position

Responsibilities Core responsibilities and accountabilities will include, but may not be limited to the below: Core responsibilities Leads all phases of research with support from senior team members, including project set-up, methodological design, fieldwork, analysis, and reporting (both qualitative and quantitative). Cultivates and extends existing client relationships and helps to grow key client accounts by delivering the highest quality client service and deliverables. Becomes a knowledge expert and critical client contact. Works independently to understand background information relevant to research topics. Crafts proposals, including research objectives, scope, and budgets. Leads the strategic design of qualitative discussion guides and quantitative survey instruments. Oversees data collection including observation and note-taking of qualitative research interviews; and/or testing online surveys and monitoring data collection of quantitative studies. Conducts qualitative and quantitative analyses, including compiling, coding, tabulating, content analysis, auditing, and verification of data to determine key findings, identifies and highlights most important drivers for significant differences, and helps to develop recommendations. Develops conclusions and implications based on research findings. Delivers client-ready reports with findings, implications, opportunities, and recommendations. Contributes strategic thinking and actionable client solutions, including creating strategies for clients to be reviewed and supported by Senior Executives. Coordinates with team members, specialists, moderators, and Directors in project execution Manages projects including budget responsibility. Professional Responsibilities Directly manages at least one Executive or Associate. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Demonstrate the highest level of professionalism through qualities such as timeliness, reliability, demeanor, written and verbal correspondence, and ethics. Communicate effectively with your assigned team and other staff within the organization; accept and apply critiques and suggestions to daily work in an effort to become more productive and/or efficient. Uphold the Shapiro+Raj Employee Guidelines in an ethical manner as a representative of the organization. Familiarity with using AI tools to identify themes in qualitative data and generate initial insights for further investigation. Experience using Large Language Models (ChatGPT, Claude, or similar tools) to support research activities, including developing discussion guides, survey instruments, and analysis frameworks. Demonstrated ability to effectively prompt AI systems for qualitative analysis while maintaining methodological rigor. Accountability Maintaining and leading key relationships within client accounts contributing to account growth. The operational and financial quality of projects along with the integrity of data and quality of reporting. Quality of leadership and the success of your team. Education and/or Experience Bachelor's degree (B.A.) from four-year College or university equivalent plus 5+ years related experience and/or training, or equivalent combination of education and experience. Master's degree (M.A.) is highly desired. For this role, the anticipated base salary range is provided below. In addition to base salary, the total compensation package may include discretionary bonuses, benefits, and, for sales roles, potential sales commissions. The final base salary offered will depend on factors such as the market, your skills, capabilities, and relevant experience, which will be objectively evaluated during the interview process. If you are a candidate for this role, your HR Partner can provide more details about the full compensation and benefits package associated with this position.

Requirements

Bachelor's degree (B.A.) from four-year College or university equivalent plus 5+ years related experience and/or training, or equivalent combination of education and experience.
Familiarity with using AI tools to identify themes in qualitative data and generate initial insights for further investigation.
Experience using Large Language Models (ChatGPT, Claude, or similar tools) to support research activities, including developing discussion guides, survey instruments, and analysis frameworks.
Demonstrated ability to effectively prompt AI systems for qualitative analysis while maintaining methodological rigor.

Nice To Haves

Master's degree (M.A.) is highly desired.

Responsibilities

Leads all phases of research with support from senior team members, including project set-up, methodological design, fieldwork, analysis, and reporting (both qualitative and quantitative).
Cultivates and extends existing client relationships and helps to grow key client accounts by delivering the highest quality client service and deliverables.
Becomes a knowledge expert and critical client contact.
Works independently to understand background information relevant to research topics.
Crafts proposals, including research objectives, scope, and budgets.
Leads the strategic design of qualitative discussion guides and quantitative survey instruments.
Oversees data collection including observation and note-taking of qualitative research interviews; and/or testing online surveys and monitoring data collection of quantitative studies.
Conducts qualitative and quantitative analyses, including compiling, coding, tabulating, content analysis, auditing, and verification of data to determine key findings, identifies and highlights most important drivers for significant differences, and helps to develop recommendations.
Develops conclusions and implications based on research findings.
Delivers client-ready reports with findings, implications, opportunities, and recommendations.
Contributes strategic thinking and actionable client solutions, including creating strategies for clients to be reviewed and supported by Senior Executives.
Coordinates with team members, specialists, moderators, and Directors in project execution
Manages projects including budget responsibility.
Directly manages at least one Executive or Associate. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Demonstrate the highest level of professionalism through qualities such as timeliness, reliability, demeanor, written and verbal correspondence, and ethics.
Communicate effectively with your assigned team and other staff within the organization; accept and apply critiques and suggestions to daily work in an effort to become more productive and/or efficient.
Uphold the Shapiro+Raj Employee Guidelines in an ethical manner as a representative of the organization.
Familiarity with using AI tools to identify themes in qualitative data and generate initial insights for further investigation.
Experience using Large Language Models (ChatGPT, Claude, or similar tools) to support research activities, including developing discussion guides, survey instruments, and analysis frameworks.
Demonstrated ability to effectively prompt AI systems for qualitative analysis while maintaining methodological rigor.
Maintaining and leading key relationships within client accounts contributing to account growth.
The operational and financial quality of projects along with the integrity of data and quality of reporting.
Quality of leadership and the success of your team.

Benefits

Medical, Dental, and Vision coverage (4/5 premium coverage to be covered by the employer)
Health Spend Account (HSA)
Flexible Spend Account (FSA)
Paid time off + company holidays
Quarterly Companywide Wellness Days
Monthly Recharge Fridays (No meetings)
401K Program
Regular interactive employee events
Life Insurance
Short Term Disability (STD)
Long Term Disability (LTD)