As the Manufacturing Program Specialist – Customer Focal, you will function as an industrial focal point for key customers and will be based out of Melbourne, FL. You will have responsibility for ensuring adherence to customer requirements across the Melbourne Avionics location and will guide activities and resources within operations to ensure successful accomplishment of the program plan. WHAT YOU WILL DO: Working knowledge of industry practices and standards and use of professional concepts. Applies functional or technical principles, theories, and concepts Serve as Melbourne’s Subject Matter Expert (SME) for General Requirements for Equipment and System Suppliers (GRESS). Mentor key contributors on GRESS requirements Validation and Verification and ensure they are prepared for each Industrial review. Builds productive working relationships internally and externally to effectively manage product transition issues/risks. Frequent internal company and occasional external company contacts. Establish regular communication with the Airbus Operations Product Transitions Manager (OPTM) on GRESS deliverables. Analyze data for deliverables and ensure required resources are in place to meet the GRESS procedures. Work directly with the customer as the key operations focal. Complete all required documentation for Industrial reviews and ensure data is available at the right level for customer reviews and key milestones. Apply consistency across all products under GRESS and strive for continued maturity of deliverables. Develop a thorough understanding of RC internal processes, the industry, and customer requirements, and drive best practices learned from GRESS into processes where applicable. Lead the team to resolve any issues related to compliance with GRESS procedures and incorporate lessons learned into Integrated Product Plans, WBS/IMS, etc., for continuous improvement. Provide coordination and support for all industrial aspects during the development and transition to production for Airbus Provide input for operations product transition bids related to Airbus and GRESS requirements as applicable. Build productive working relationships internally and externally to manage product transition issues and risks effectively. Lead the overall IPCA+/PRA preparation, dry runs, assessment, and action plan follow-up by coordinating efforts between cross-functional groups and subject matter experts. Coordinate with work package leaders to ensure data consistency and establish process & tools for customer requirement compliance. Host/Support requested customer on-site visits Maintain customer-required documentation (e.g., Industrial Quality Dossier, Supply Chain Dossier) and assist with industrial deliverables (e.g., DFMEA, PFMEA, KCs, Control Plan, VSM, Manufacturing Flow Charts, etc.). Assist with continuous improvement projects and coordinate with cross-functional teams across the enterprise for process improvements. Assist with continuous improvement projects Develop and build relationships with key customers to foster collaboration and success.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees