Senior Manual QA Engineer

Hard Rock Digital•United States, FL

36d•Hybrid

About The Position

Hard Rock Digital is building a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We are looking for an experienced Senior Manual QA Engineer to help deliver reliable player experiences across critical customer journeys including authentication, account management, promotions, rewards, and geolocation. This includes validating bonus and promo eligibility logic, loyalty point and tier mechanics, and redemption flows. You will play a key role in ensuring the quality and stability of our sportsbook and casino platforms across web, mobile, API, and backend systems. This role requires strong hands-on testing expertise, an ownership mindset, and demonstrated experience using AI-assisted tools to improve QA effectiveness.

Requirements

5+ years of experience in software quality assurance with a strong focus on manual testing
Strong experience testing web and mobile applications in complex production environments
Solid understanding of SDLC, STLC, and QA best practices
Experience testing APIs using tools such as Postman or Swagger
Strong troubleshooting and debugging skills across frontend and backend systems
Experience with tools such as DevTools, Charles Proxy, Proxyman, and emulators
Familiarity with databases and ability to write SQL queries for validation and troubleshooting
Demonstrated experience integrating AI-assisted tools into QA workflows, test design, debugging, or defect analysis
Ability to work independently, prioritise effectively, and take ownership of testing efforts
Strong communication and collaboration skills within cross-functional Agile teams

Nice To Haves

Experience within sportsbook, casino gaming, fintech, or other regulated industries
Familiarity with test automation frameworks or scripting languages such as Python
Experience testing authentication, geolocation, payments, CRM, or account management flows

Responsibilities

Participate in all stages of the SDLC to ensure product quality and release readiness
Review product and technical requirements to develop effective test strategies and coverage
Design, maintain, and execute test plans, test cases, and exploratory testing strategies across web, mobile, API, and backend systems
Conduct regression, integration, system, and end-to-end testing for critical player-facing features
Identify, document, track, and help troubleshoot defects through resolution
Assess release risk and provide QA recommendations for complex features and customer journeys
Partner with Engineering and Product teams to identify risks early and improve quality throughout development
Use tools such as Postman, Swagger, DevTools, Charles Proxy, Proxyman, and emulators to validate functionality and investigate issues
Validate backend integrations and data consistency using SQL queries and debugging tools
Use AI-assisted tools to improve test coverage, accelerate defect investigation, and increase QA efficiency
Mentor junior and mid-level QA engineers on testing best practices and debugging techniques
Take ownership of testing strategy and execution for complex features and initiatives
Contribute to continuous improvement of QA processes, tooling, and test coverage