KAUBOI at The REMI Hotel - Senior Manager

KAUBOI at The REMI Hotel•Scottsdale, AZ

1d•Onsite

About The Position

KAUBOI is a Japanese grill located on Level 3 at The REMI Hotel, offering a unique blend of traditional hibachi-grilled meats, fresh sushi, and fine Japanese whiskeys in a captivating indoor-outdoor space. The restaurant aims to provide a relaxed, club-like vibe where guests can linger and indulge. The Senior Manager will oversee restaurant operations, ensuring quality and consistency in food and service, maintaining a positive and welcoming atmosphere, and driving excellence in all aspects of the business. This role involves leading the management team, developing staff, managing financial responsibilities, and ensuring compliance with all relevant laws and standards.

Requirements

Minimum of 2 years of Senior Manager or Assistant General Manager experience in a service-oriented position within a fine dining restaurant.
Strong customer service skills, with the ability to provide personalized recommendations to guests.
Strong organizational and time management skills with a particular attention to detail.
Must be available to work irregular hours, shifts, weekends, special events, weekends and holidays.
Strong food and beverage knowledge.
Must understand how to use basic computer applications and POS systems.

Responsibilities

Execute and maintain quality and consistency of food and service with full adherence to standards.
Acquire and protect restaurant sales, acting with a sense of urgency, being friendly, professional, and engaged.
Provide a warm and welcoming atmosphere with attentive, detailed, friendly, and courteous service.
Understand the market and surrounding areas (i.e. restaurants, businesses, hotels).
Regularly measure and evaluate service through company service audits and leveraging guest/employee feedback.
Maintain the highest level of safety, security, sanitation, and cleanliness of the facility.
Look for and take action regarding Repairs & Maintenance.
Drive all standards in day-to-day operations.
Inspire, inspect, and inform restaurant personnel on a daily basis.
Be a resource and leader to the management team to develop people and manage systems.
Assist and support managers with work assignments.
Develop hourly staff positions within the restaurant and assist with conducting quarterly restaurant staff evaluations.
Hire great talent and terminate any member of the staff on an as needed basis.
Develop plans for continuous improvement in the restaurant's service levels.
Assist with ideas for PR, Marketing, and Sales Building efforts/tactics for both the restaurant and the food operations at The REMI Hotel.
Confront poor performance while also recognizing and rewarding good performance.
Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs.
Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.
Implement efficient and productive systems/processes in all departments (staffing levels, etc.).
Ensure compliance with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards.
Understand and take action with financial responsibilities (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
Accurately process and submit payroll.
Execute and coach timely use of waste sheets and labor proforma.
Ensure cash, credit, and other receipts by following company cash handling/reconciliation procedures are followed.
Work towards the development plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity.
Seek better efficiency and productivity.
Take accountability for costs and budgets and assist other managers with theirs.