Sr Manager, Website Merch - Rejuvenation

Williams-Sonoma•Portland, OR
•Onsite

About The Position

The Senior Manager, Web Merchandising leads strategy, performance improvement, and execution across multiple assigned categories on Rejuvenation.com. The role establishes seasonal direction, makes merchandising decisions with significant autonomy within the broader site strategy, and leads complex initiatives to improve the customer experience and business results. This hands-on leadership position combines daily merchandising execution with team development, planning across categories, and cross-functional decision-making. The Senior Manager directly manages Associates and reports to the VP, Ecommerce, while partnering with other Web Merchandising leaders to align category plans, shared priorities, and the overall customer experience. The role is onsite in the Portland office Monday through Thursday, with Friday optional in the office.

Requirements

  • Bachelor’s degree in merchandising, marketing, business, or a related field, or equivalent experience.
  • At least 7 years of experience in eCommerce, digital merchandising, site merchandising, or a related field.
  • At least 4 years of people management experience, with demonstrated success developing team members and leading work across multiple categories.
  • Experience setting merchandising strategy across categories and delivering complex site initiatives through cross-functional teams.
  • Strong commercial and analytical judgment, including connecting site decisions to sales, conversion, average order value, sell-through, and inventory productivity.
  • Deep understanding of category shopping journeys, product discoverability, digital storytelling, and site optimization.
  • Ability to make decisions with limited direction, influence senior partners, and balance strategic leadership with daily execution.
  • Strong interest in home furnishings, design, and the Rejuvenation brand.
  • Ability to work onsite in the Portland office Monday through Thursday; Friday is optional in the office.

Nice To Haves

  • Proficiency in Microsoft Excel and PowerPoint.
  • Experience with Adobe Analytics or similar platforms.
  • Experience with workflow tools such as Airtable or Jira.

Responsibilities

  • Set annual and seasonal merchandising direction and a prioritized roadmap across assigned categories, aligned with brand goals, assortment priorities, customer needs, and inventory conditions.
  • Review business performance and turn sales, conversion, average order value, traffic productivity, and inventory insights into action.
  • Make category merchandising decisions within the overall site strategy, resolving tradeoffs and escalating material risks.
  • Perform daily merchandising, product attribute updates, and site maintenance with the team while maintaining accuracy and quality.
  • Improve category shopping experiences through navigation, filters, on-site search, product ranking, project shopping journeys, and storytelling placement.
  • Guide product template and image strategies and establish requirements with Site Operations, Creative, and PIP Creative.
  • Oversee launch and seasonal merchandising readiness, including product placement, attributes, imagery requirements, merchandising QA, and resolving dependencies to meet deadlines.
  • Lead assigned cross-category initiatives and optimization tests, defining requirements, success measures, and rollout plans with Analytics, Site Operations, and Technology.
  • Align plans and resolve competing priorities with Product Merchandising, Inventory, Marketing, Creative, and Site Operations.
  • Balance workload and resources across categories and collaborate with other Web Merchandising leaders to strengthen shared standards, workflows, and site consistency.
  • Manage and develop Associates, Assistants, and Managers as applicable, building independent judgment, analytical skills, accountability, and execution quality.

Benefits

  • A generous discount on all WSI brands.
  • A 401(k) plan and other investment opportunities.
  • Paid vacations, holidays, and time off to volunteer.
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
  • Tax-free commuter benefits.
  • A wellness program supporting physical, financial, and emotional health.
  • In-person and online learning opportunities through WSI University.
  • Cross-brand and cross-function career opportunities.
  • Resources for self-development.
  • Advisor (Mentor) program.
  • Career development workshops, learning programs, and speaker series.
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