Senior Manager, WASH Services (Asia Regional Focus)

CAWST • Calgary, AB

7d • Onsite

About The Position

The Senior Manager, WASH Services Asia is a strategic leadership role responsible for advancing CAWST's mission and impact throughout Asia. This position provides leadership for the regional strategy, service delivery, business development, and partner engagement, ensuring CAWST's services effectively strengthen the capacity of local organizations to deliver sustainable water, sanitation, and hygiene (WASH) solutions. As the leader of CAWST's Asia team, the Senior Manager is accountable for achieving regional goals by developing a high-performing team, building strong client and partner relationships, and successfully implementing annual work plans. The role is also responsible for expanding and supporting our Training Partner network, fostering collaboration with key stakeholders, and identifying opportunities to scale impact across the region. As a member of the Global Services Leadership Team, the Senior Manager collaborates across regions and business units to share learning, advance organizational priorities, and contribute to strategic initiatives that enhance CAWST's effectiveness and global reach.

Requirements

• Bachelor’s or graduate degree in engineering, sciences, public health or other relevant discipline
• 10+ years of experience implementing Water, Sanitation, and Hygiene programs, with experience delivering training and capacity development services.
• 3 + years of team management experience

Nice To Haves

• Experience in a consulting or advisory role is an asset.
• Canadian Professional Engineering designation is an asset
• Fluency or proficiency in French, Spanish, Arabic or any local languages in the region is an asset.

Responsibilities

• Develop and execute a regional strategy aligned with CAWST's organizational vision and strategic priorities.
• Monitor regional trends, opportunities, and challenges to identify new approaches that strengthen CAWST's impact, expand its reach, and support sustainable WASH outcomes across Asia.
• Provide leadership, coaching, and oversight to the Asia WASH Services team.
• Foster a high-performing, collaborative culture by supporting staff development, recruitment, performance management, succession planning, and continuous learning to ensure excellence in service delivery.
• Oversee the planning, implementation, and continuous improvement of WASH training, consulting, mentoring, and technical support services delivered throughout the region.
• Ensure services are relevant, client-centered, high quality, and adapted to local contexts while achieving regional performance and impact objectives.
• Strategically lead CAWST's engagement with current Training Partners.
• Strengthen partner capacity to independently deliver training, consulting, mentoring, and capacity development services while identifying opportunities to expand and deepen regional partnerships.
• Represent CAWST in regional networks, sector forums, and strategic partnerships.
• Build and maintain strong relationships with government agencies, NGOs, academic institutions, funders, and sector leaders to strengthen collaboration, elevate CAWST's reputation, and identify opportunities for greater collective impact.
• Champion the collection and use of data to measure reach, effectiveness, and impact.
• Support regional monitoring, evaluation, learning, and research activities, ensuring insights are used to improve programming, inform decision-making, and contribute to organizational learning.
• Act as a key contributor to CAWST's Global Services Leadership Team by collaborating across regions and business units to share best practices, address organizational challenges, leverage expertise, and advance cross-functional initiatives that strengthen CAWST's global impact and effectiveness.
• Any and all other duties and responsibilities as assigned by the Senior Director, Global Services.

Benefits

• A meaningful role, making a difference every day for people living without basic water and sanitation.
• A workplace culture where collaboration and innovation are fostered.
• Rich on-the-job experiences and professional development opportunities.
• Strong promotion of work-life balance and flexible work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior