Senior Manager, Warehousing & Logistics Operations Management, Logistics Operations
About The Position
As the Sr. Manager, Warehousing and Logistics Operations Management, you will focus on ensuring the effective implementation of operational best practices, maintaining robust compliance standards, and continuously improving productivity and safety within our logistics, warehousing, and transportation functions. You will provide strategic oversight, hands-on support, and collaborate extensively with cross-functional partners to elevate operational performance across the organization. This role is pivotal in driving operational excellence, ensuring regulatory compliance, and enhancing the safety and productivity across our entire logistics and supply chain network. The position involves strategic planning, hands-on field engagement, extensive data analysis, and cross-functional collaboration to optimize processes and foster a culture of continuous improvement and safety.
Requirements
- 15+ years of progressive experience in customer service and logistics management roles.
- Strong understanding of supply chain principles, end-to-end logistics operations, and customer service best practices.
- Demonstrated ability to lead cross-functional teams and manage complex projects from inception to completion.
- Excellent analytical, problem-solving, and decision-making skills, with a data-driven approach to identifying and resolving operational gaps.
- Exceptional communication, interpersonal, and negotiation skills, capable of influencing stakeholders at various levels.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- A passion for continuous improvement, operational excellence, and driver safety.
- 15+ years in logistics operations, fleet management, transportation safety, or a similar role within a DSD or comparable distribution network.
- Proven track record of improving operational KPIs and ensuring compliance.
- Bachelor's degree or equivalent experience in Business Administration, Supply Chain Management, Logistics, Operations Management, Transportation, or a related field required.
Responsibilities
- Manage end-to-end logistics processes, including warehousing and transportation.
- Optimize logistics networks and processes for efficiency, cost-effectiveness, and on-time delivery.
- Oversee relationships with third-party logistics (3PL) providers, carriers, and freight forwarders, managing contracts and performance.
- Monitor inventory levels in collaboration with planning teams to optimize stock and minimize carrying costs and stockouts.
- Review needs for Direct Store Delivery (DSD) freight and the use of 3PL/temporary drivers and equipment.
- Track, analyze, and report on key performance indicators (KPIs) for logistics, projects, and overall operational performance.
- Provide regular insights and recommendations to senior management based on data analysis to drive continuous improvement.
- Lead, mentor, and develop the logistics and operational teams, fostering a high-performance culture.
- Ensure compliance with all relevant transportation regulations, safety standards, and customer requirements.
- Cultivate a strong partnership with Retail/CBT to drive continuous improvement and productivity initiatives.
- Lead the planning, execution, monitoring, and closure of strategic projects focused on enhancing operational efficiency, cost reduction, and service quality across the supply chain.
- Manage cross-functional project teams, ensuring deliverables are met on time and within budget.
- Implement robust change management strategies to ensure successful adoption of new processes and systems.
- Report on project status, risks, and achieved benefits to senior leadership and stakeholders.
Benefits
- highly competitive bonus program with possibility for overachievement based on performance and company results
- health insurance
- wellness and family support programs
- life and disability insurance
- retirement savings plans
- paid leave programs
- education related programs
- paid holidays
- vacation time
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
