SENIOR MANAGER VEHICLE MAINTENANCE

Lynx•Orlando, FL

5d•Hybrid

About The Position

The Senior Manager of Vehicle Maintenance is responsible for the overall management of LYNX’s maintenance division which includes the development of policies, procedures, programs, and initiatives to ensure cost effective and efficient management of LYNX’s revenue and non-revenue fleet. This position is considered safety-sensitive and subject to the provisions of the Substance Abuse Program Policy for Safety Sensitive Positions. Essential Functions: This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to the job. All employees will be expected to perform other duties as assigned. All jobs require regular and reliable attendance. Direct responsibility for the scheduling and work activities of the maintenance staff and maintenance training instructors; participates in decision making regarding personnel issues; develops, communicates, and monitors staff adherence to departmental policies, as well as state and federal rules and regulations. Designs, implements, and monitors programs and plans for preventive maintenance, equipment replacement, and energy management for all LYNX facilities. Will assist and support the daily operation of Facilities Maintenance and its personnel. Administers, establishes, and manages the implementation of a comprehensive preventive maintenance program for the repair and servicing of LYNX’s revenue and support vehicles. Leads and directs organizational transformation projects for vehicle maintenance programs and facilities operations. Communicates with staff on a continual basis; coaches and mentors employees; meets regularly with internal staff to review various projects and programs. Ensures the communications between operating, maintenance, and support areas result in the most efficient and safe bus service. Assists in the development and preparation of the division’s operating and capital budgets. Identifies, formulates, and recommends budgetary requirements including personnel and materials to ensure sufficient resources to provide safe and reliable bus service. Monitors expenditures in accordance with financial guidelines to ensure budgetary controls and efficient operations. Collaborates with the Training Department to ensure maintenance personnel are properly trained to provide bus maintenance service requirements for operations. Evaluates work methods and operations, division policies, procedures, and services to determine effectiveness. Reviews statistical data reports relating to performance indicators (MDBF, PMIs, bus availability). Oversees the evaluation process for all employees that are subject to periodic evaluation as outlined by existing Standard Operating Procedures (SOP’s). Manages the warranty program of new equipment and contractual services to maintain equipment. Negotiates with vendors to resolve warranty issues and the recovery of associated funds. Meets with local, state, and federal agencies regarding maintenance-related projects. Represents division on Labor/Management committee. Meets with Union Representatives on an ongoing basis to discuss mutual topics that affect the efficient and effective operations of the division. Makes presentations on maintenance-related topics to various groups. Directs the development of strategic contingency plans; coordinates emergency procedures and ensures personnel are properly trained and appropriate equipment is available. Collaborates with the Director of Maintenance on advising the Chief Operations Officer on matters which may have an adverse impact on bus operations and formulates suitable recommendations for unique situations and problems that arise. Develops and implements internal controls to ensure that all applicable policies and procedures that fall within the scope of this job description are followed and adhered to. Regular and reliable attendance and punctuality is required as an essential function of the position. Oversees the overall responsibilities and duties of Director of Maintenance in his absence.

Requirements

Bachelor’s degree in a related technical or administrative field.
Minimum 5 years of management experience in all facets of bus maintenance operations or fleet maintenance.
At least 3 years of supervisory experience.
Valid Florida driver’s license and safe driving record.
Bachelor’s degree from a regionally or nationally accredited institution in Automotive, Industrial, Mechanical, Electrical Engineering, Business Administration, or a related field, plus a minimum of five years of management experience in all facets of bus maintenance operations, including inspection, maintenance, and repair of a bus or related vehicular fleet.
Qualifying experience to include three years of supervising maintenance employees; or a combination of related education, training, and experience.
Must possess and maintain a valid Florida driver’s license and safe driving record.
Knowledge of safety, state and FTA regulations and quality assurance functions as it relates to bus and non-revenue vehicle maintenance operations.
Knowledge of preventive maintenance principles and quality management.
Knowledge of the principles, techniques, and processes of local, regional, state, and federal government.
Knowledge of administrative principles and methods, including goal setting, and program and budget development and implementation.
Knowledge of development and oversight of capital and operating budgets.
Knowledge of the principles of contract administration, including development of scopes of work, competitive and sole source procurements, development of cooperative agreements, and requirements associated with the use of local, state, and federal funding sources.
Knowledge of the public transportation industry, including local, state, and federal institutions, activities, issues and practices.
Knowledge of Labor Management policies and procedures with the ability to effectively and equitably deal with labor relations problems.
Ability to quickly attain a thorough knowledge of LYNX’s rules and regulations, rapid transit plans (Transit Development Plan – TDP; Comprehensive Operational Analysis – COA) and procedures and collective bargaining agreements.
Proficiency with Microsoft Word, Excel and PowerPoint.
Ability to exhibit a professional, courteous demeanor.
Ability to work in a diverse environment.
Excellent communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent customer service.
Close visual acuity to perform an activity such as viewing a computer terminal and extensive reading.
Visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Visual acuity to operate a motor vehicle.
Ability to sit and stand for extended periods of time.
Ability to walk, kneel, bend, stoop, and reach.
Ability to hear sounds at normal speaking levels, to receive information through oral communication and to make fine discriminations in sound.
Ability to verbally express or exchange ideas by means of spoken words.

Nice To Haves

Master’s degree in automotive, mechanical, engineering, or business fields.
Experience in public transit or union environments.
Facility oversight or public‑sector operational experience.
Master’s degree from a regionally or nationally accredited institution in Automotive, Industrial, Mechanical, Electrical Engineering, Business Administration, or a related field.
Five years of staff supervisory, budgetary, and management responsibility, preferably in a transit/transportation environment with union personnel.
Experience in oversight and management of transit facilities.
Transit/Transportation experience.

Responsibilities

Lead, supervise, coach, and evaluate maintenance staff.
Manage maintenance programs for buses, support vehicles, and facilities.
Track performance indicators such as MDBF, PMIs, and fleet availability.
Develop and modernize maintenance policies, procedures, and strategies.
Ensure strong communication between maintenance and other departments.
Coordinate with training teams to deliver technical and safety training.
Assist with operating and capital budget planning & oversight.
Draft specifications for buses, vehicles, tools, and equipment.
Designs, implements, and monitors programs and plans for preventive maintenance, equipment replacement, and energy management for all LYNX facilities.
Administers, establishes, and manages the implementation of a comprehensive preventive maintenance program for the repair and servicing of LYNX’s revenue and support vehicles.
Leads and directs organizational transformation projects for vehicle maintenance programs and facilities operations.
Communicates with staff on a continual basis; coaches and mentors employees; meets regularly with internal staff to review various projects and programs.
Ensures the communications between operating, maintenance, and support areas result in the most efficient and safe bus service.
Assists in the development and preparation of the division’s operating and capital budgets.
Identifies, formulates, and recommends budgetary requirements including personnel and materials to ensure sufficient resources to provide safe and reliable bus service.
Monitors expenditures in accordance with financial guidelines to ensure budgetary controls and efficient operations.
Collaborates with the Training Department to ensure maintenance personnel are properly trained to provide bus maintenance service requirements for operations.
Evaluates work methods and operations, division policies, procedures, and services to determine effectiveness.
Reviews statistical data reports relating to performance indicators (MDBF, PMIs, bus availability).
Oversees the evaluation process for all employees that are subject to periodic evaluation as outlined by existing Standard Operating Procedures (SOP’s).
Manages the warranty program of new equipment and contractual services to maintain equipment.
Negotiates with vendors to resolve warranty issues and the recovery of associated funds.
Meets with local, state, and federal agencies regarding maintenance-related projects.
Represents division on Labor/Management committee.
Meets with Union Representatives on an ongoing basis to discuss mutual topics that affect the efficient and effective operations of the division.
Makes presentations on maintenance-related topics to various groups.
Directs the development of strategic contingency plans; coordinates emergency procedures and ensures personnel are properly trained and appropriate equipment is available.
Collaborates with the Director of Maintenance on advising the Chief Operations Officer on matters which may have an adverse impact on bus operations and formulates suitable recommendations for unique situations and problems that arise.
Develops and implements internal controls to ensure that all applicable policies and procedures that fall within the scope of this job description are followed and adhered to.
Oversees the overall responsibilities and duties of Director of Maintenance in his absence.