Senior Manager, US Indirect Tax Controversy
About The Position
The Tax Controversy team serves DoorDash by producing excellent controversy outcomes, providing timely and accurate information on material risks to the business, and improving the tax team with actionable feedback from audits. As DoorDash's business has grown across the United States and the world, so have its tax audits and appeals. This role is responsible for the execution of DoorDash's portfolio of US indirect tax audits — sales and use tax, gross receipts taxes, property taxes, and business license taxes. You will own how that work gets done: the audit management process, the reporting that tells the tax department where we stand, and the cross-functional channels that supply the facts, data, and documents our audits depend on. This role requires judgement. Our audits can turn on unsettled questions. You will direct the methods, the positions, and the evaluation criteria for defending these matters, on facts that are frequently incomplete and in jurisdictions that frequently disagree. You will act independently on new and unusual matters, direct the work of others on the team without carrying people-management responsibility, and carry a select portfolio of audits yourself.
Requirements
- 8+ years of professional experience in state and local tax audits, controversy, or compliance, gained in a Big 4 or consulting firm indirect tax practice, a state or local revenue agency, or an in-house corporate tax function with a meaningful indirect tax operation.
- Managed audits end to end with state and local auditors, including information document requests, sampling methodologies, workpaper negotiation, and settlement discussions.
- Process owner by instinct. You have built the tracker, the cadence, or the reporting package that a function then ran on, and you can describe what it changed.
- Defend unsettled positions. You can describe a matter where the law was unclear, the facts were incomplete, and you decided how to proceed — and explain how you got comfortable.
- Thoroughly understand sales and use taxes, including marketplace facilitator laws.
- Resourceful and persistent in getting what an audit needs. You go find the business owner, the system of record, and the answer.
- Enthusiastic user of modern AI tools (e.g., Claude) in a professional context.
- Strong moral compass and compassion for others.
- A Bachelor's or Master's degree.
Nice To Haves
- Experience with US gross receipts taxes (e.g., Washington B&O, San Francisco GRT), property taxes, or business license taxes is a strong plus.
- A CPA, CMI, MST, or equivalent credential is a plus.
Responsibilities
- Own execution across the full US indirect tax audit portfolio. Direct how each sales and use tax, gross receipts tax, property tax, and business license audit is staffed — and personally manage a select set of audits so you stay close to the work.
- Make the portfolio legible. Design and sustain the trackers, cadences, and metrics that turn dozens of concurrent audits into a clear picture of exposure by issue, aging, status, and outcomes — putting AI and analytics tooling to work alongside the team’s analytics Associate Manager and the Tax Tech team.
- Build the network that audits run on. Build strong, cross-functional channels across Tax Compliance, Tax Tech, Accounting, Planning, and Operations to quickly secure the data and facts essential to audit defense.
- Resolve controversies. Set defense strategy, negotiate with state and local auditors, and bring matters to resolution — escalating with a clear recommendation when the exposure or the issue warrants it.
- Surface the issues that change decisions elsewhere. Identify high-impact audit issues early — those affecting current planning, carrying significant value, or drawing senior visibility — and get them to your manager with the analysis needed to act.
- Be a senior voice on the team. Mentor a Manager and an Associate Manager, review their work, set the standard for audit craft, and build your own command of DoorDash's tax positions across tax types and jurisdictions.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
- Equity grants
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What This Job Offers
Job Type
Full-time
Career Level
Senior
