Senior Manager - US Accommodations and LOA

Royal Bank of Canada•Minneapolis, MN

18h•Onsite

About The Position

As Senior Manager, Accommodations and Health and Safety, you will perform a critical role in helping to champion accommodations, health, safety, and inclusion across all areas of RBC. RBC’s Employee Relations team provides advice and counsel to executives, people leaders and employees on complex workplace situations, providing a fair and transparent employee experience while managing risk to RBC. In this dynamic environment, you will lead and deliver projects within Employee Relations in support of accommodation and health and safety of all employees. You will have accountability for accommodation and health and safety risk mitigation strategies, procedures and compliance with policy, regulatory requirements and applicable federal and state employment and human rights legislation; advice and counsel on related matters; and facilitating a fair and inclusive workplace. You will work with a broad set of stakeholders including members of the Employee Relations team, Human Resources, and other RBC teams to manage complex occupational health and safety and accommodations matters as well as contribute to enterprise initiatives which have a significant Employee Relations impact or require Employee Relations contribution.

Requirements

Minimum of 7+ years direct experience in Employee Relations/Occupational Health and Safety/Disability and Leaves Management and/or employment law.
Demonstrated and applied knowledge of US employment law & regulations (both federal & state including occupational health and safety, human rights, accommodation, employment equity and workplace standards / requirements).
Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments.
Thought leadership, strategic thinking, analytical and problem-solving capabilities.
Outstanding verbal and written communication skills.
Excellent collaboration capabilities and ability to engage others to work towards a shared vision and common goals.
Experience establishing and managing relationships with executives and senior level stakeholders with the ability to impact and influence.
Strong track record of successful and timely delivery on projects and/or initiatives.
Ability to drive change in unfamiliar or ambiguous circumstances, to handle confidential information and escalate issues when appropriate with a high degree of professionalism and organizational awareness.
Strong sense of accountability, high-quality judgement and sound decision-making.
Demonstrated experience in aligning and integrating risk management with business and HR strategy.

Nice To Haves

Admitted to practice law in a US state (or equivalent)
Familiarity with cross-functional and/or global projects
Society of Human Resources Management Certified Professionals (SHRM-CP)
People Management Experience

Responsibilities

Lead US Workplace Accommodations team and support a consistent approach across RBC with respect to workplace accommodations, ergonomics, leaves and health and safety.
Provide subject matter expertise and advice to HR partners, people managers and others to ensure reputable accommodation, leaves and occupational health and safety advice is provided to businesses, functions and HR teams.
Work in partnership with managers to support employees with workplace accommodation needs such as ergonomics, assisting with/interpreting disability assessments, securing accommodations, ensuring timely execution of recommendations, and undertaking follow-up to ensure accommodation needs have been met.
Manage accommodations, leaves and occupational health and safety escalations including supporting advisors and senior advisors’ ability to give advice at scale and facilitating solutions to complex matters.
Support RBC’s Health and Safety Programs by overseeing and monitoring compliance with governing regulations, internal policies, and procedures.
Plan, execute and deliver accommodations and health and safety projects with a high level of complexity including managing scope, requirement, changes, multiple and competing demands and priorities as well as determining and conveying impact on budget, time and risk using appropriate fact-based metrics / assumptions.
Work closely with Employee Relations Directors or Senior Directors on complex and sensitive matters and enterprise initiatives and projects.
Support Employee Relations senior management with the development of training, resources, guidelines, processes and tools to facilitate Employee Relations’ ability to meet its priorities in the areas of accommodations and health and safety.
Build and maintain relationships with key partners and stakeholders to advance accommodations and health and safety strategic priorities, and impact and influence the approach to programs.
Balance multiple short-term and long-term priorities through demonstrated organizational and prioritization skills.