Senior Manager, Technology Risk, Analytics & Intelligence

RBC•Toronto, ON

5d•Onsite

About The Position

We are seeking a highly motivated Senior Manager – Technology Risk, Analytics & Intelligence to support the oversight and governance of technology and operational risk activities at PB&DT (Personal Banking & Digital Technology). This role is responsible for monitoring risk indicators, providing first line of challenge, ensuring compliance with governance frameworks, and producing reporting to senior stakeholders. The successful candidate will play a key role in strengthening the organization’s risk culture and resilience.

Requirements

Undergraduate degree in business, project management, risk management, or related field, or equivalent work experience.
A minimum of 5 years of experience in technology risk, operational risk, governance, or audit roles within financial services or technology environments.
Strong writing and oral communication, presentation, and storytelling skills, and the ability to determine the information and communication needed to keep stakeholders and team members well informed.
Demonstrated proficiency in Information Technology Risk Management processes.

Nice To Haves

Professional certification(s) related to information risk management and/or information security such as CRISC, CISA, CISSP, AIGP
Knowledge of Personal Banking Technologies/Financial Services Industry
Knowledge of Tableau, Confluence, and JIRA
Knowledge of GRC Tools such as Archer, ServiceNow
Strong experience responding to and/or participating in regulatory requests and exams
Experience in large, matrixed organizations.

Responsibilities

Act as first line of challenge for Digital technology risk findings by reviewing and validating content, assessing impact and likelihood, evaluating compensating controls, and ensuring appropriate remediation or acceptance decisions with realistic timelines.
Oversee Key Risk Indicators (KRIs) to ensure compliance with enterprise standards, monitor performance against thresholds, and drive results by escalating breaches where necessary to hold stakeholders accountable.
Track and analyze operational risk KRIs; provide oversight to ensure timely detection of risk trends, emerging issues, and proper escalation.
Oversee the governance of disaster recovery programs, including validation of Recovery Time Objectives (RTO) and Recovery Time Capabilities (RTC), ensuring alignment with business and regulatory requirements.
Provide oversight on BCM and BIA processes to ensure resiliency planning is comprehensive, tested, and aligned to enterprise continuity standards.
Prepare, consolidate, and present weekly and monthly risk management reports and dashboards for senior management, ensuring accuracy, transparency, and actionable insights.
Lead governance of IT risk triage processes for new initiatives and projects; ensure risks are identified, assessed, and documented prior to project approvals and implementations.
Govern third-party risk assessments, including Supplier Risk Management Assessments (SRMA) and Supplier Control Assessments (SCA), ensuring supplier engagements meet risk and control requirements.
Oversee the identification, assessment, and documentation of key risks and controls to ensure effectiveness and compliance for the RCSA process.
Develop and maintain strong relationships with risk and operational partners.

Benefits

bonuses
flexible benefits
competitive compensation
commissions
stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work