Senior Manager, Technology Resiliency

Fidelity • Merrimack, NH

13h • Hybrid

About The Position

The Role As a Senior Manager on the Technology Resiliency and Recovery (TRR) team, you will serve in a second line of defense role within Enterprise Business Resiliency (EBR). You will lead TRR testing and oversee results gathering, analysis, and reporting to management. This role partners closely with business, technology, architecture, and engineering teams to identify current and emerging resiliency risks, define remediation options, and drive continuous improvement of the TRR program in support of business objectives and audit and compliance requirements. Key responsibilities include: Leading TRR testing execution, analysis, and reporting Managing testing results data and facilitating recovery plan creation and maintenance across business units Partnering with business units, Product Owners, and Business Continuity teams to align Critical Business Services (CBS) to applications and processes Creating and reviewing IT dependency mapping, documenting inconsistencies and associated risks Monitoring and responding to evolving technology resiliency trends Participating in incident response and recovery activities, including on‑call and off‑hours support Solving complex, ambiguous problems using strong analytical and critical‑thinking skills The Expertise and Skills You Bring 6–8+ years of experience across technology platforms and environments, including cloud, open/distributed systems, and mainframe Strong understanding of technology infrastructure and systems architecture Experience collaborating across business units, products, and third parties to assess and test recovery capabilities Exposure to architecture standards, technical configuration review, and resiliency design Familiarity with data replication, disaster recovery technologies, and cloud/hybrid‑cloud solutions Demonstrated ability to communicate clearly and influence stakeholders with executive presence DRI (CBCP) or BCM (DRCP, DRCS) certification (preferred) Functional experience in emergency response and crisis management (preferred) Bachelor’s or Master’s degree in Computer Information Systems, Engineering, Data Analytics, Risk Management, or related discipline Note: Fidelity is not providing immigration sponsorship for this position The Team The Technology Resiliency and Recovery team is part of the Corporate Risk organization. The team provides strategic oversight, development, and execution of Fidelity’s technology resiliency program, ensuring critical business operations can continue through technology disruptions by identifying, managing, and mitigating technology risk. Certifications: Category: Risk Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Requirements

• 6–8+ years of experience across technology platforms and environments, including cloud, open/distributed systems, and mainframe
• Strong understanding of technology infrastructure and systems architecture
• Experience collaborating across business units, products, and third parties to assess and test recovery capabilities
• Exposure to architecture standards, technical configuration review, and resiliency design
• Familiarity with data replication, disaster recovery technologies, and cloud/hybrid‑cloud solutions
• Demonstrated ability to communicate clearly and influence stakeholders with executive presence
• Bachelor’s or Master’s degree in Computer Information Systems, Engineering, Data Analytics, Risk Management, or related discipline

Nice To Haves

• DRI (CBCP) or BCM (DRCP, DRCS) certification (preferred)
• Functional experience in emergency response and crisis management (preferred)

Responsibilities

• Leading TRR testing execution, analysis, and reporting
• Managing testing results data and facilitating recovery plan creation and maintenance across business units
• Partnering with business units, Product Owners, and Business Continuity teams to align Critical Business Services (CBS) to applications and processes
• Creating and reviewing IT dependency mapping, documenting inconsistencies and associated risks
• Monitoring and responding to evolving technology resiliency trends
• Participating in incident response and recovery activities, including on‑call and off‑hours support
• Solving complex, ambiguous problems using strong analytical and critical‑thinking skills

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees