Senior Manager, Technical Recruiting

Headway•New York, NY

2d•Hybrid

About The Position

Headway's mission is to fix the mental healthcare system by building a new system everyone can access, starting by solving the biggest barrier to care: insurance. The company has automated the administrative work of credentialing, claims, and payment reconciliation. Over 75,000 providers across all 50 states use their software, serving over 1 million patients. Headway is building tools for therapists, reimagining the experience of finding a therapist, and investing in platform foundations for scale. They are a Series D company with over $325M in funding from investors like a16z, Accel, and Spark Capital. This role is for a Senior Manager of Technical Recruiting to lead and scale R&D hiring across Data, Product, Design, Security, and IT. The role involves setting strategy, designing the operating model, and delivering on a critical hiring engine to fuel growth. The position requires leading and developing a team of senior recruiters while partnering with R&D leaders. The systems built and talent acquired will directly impact Headway's ability to serve providers and patients at scale. The role combines people leadership, operational excellence, and strategic influence to build a high-performing recruiting team.

Requirements

5-7 years of recruiting leadership experience, including managing senior recruiters in high-growth, tech-enabled environments.
A track record of scaling technical organizations, building diverse and inclusive teams, and maintaining a high talent bar.
Operate as a business partner to senior leaders, grounding strategies and recommendations in data and market insights.
Operate as a first-principles thinker, grounding your decisions in data, disentangling root issues in the funnel, and crafting scalable TA solutions that accelerate hiring.
Navigate ambiguity with structure and speed.
Communicate with clarity and executive presence, tailoring your message to different audiences and influencing decisions through structured, compelling storytelling.
Demonstrate a bias for operational excellence, continually improving how the team works and removing friction for candidates, recruiters, and stakeholders.

Responsibilities

Partner with leaders across technical teams to scale their departments, advising on search strategies and providing tailored, scalable solutions.
Leverage metrics to diagnose gaps and proactively provide solutions, keeping a strong pulse on tech hiring trends and the impact it has on funnels.
Manage a team of senior recruiters with a focus on performance and career growth, embracing Headway’s F.U.E.L. culture (Feedback Uplifts Every Level).
Serve as a trusted advisor to senior executives, building strong relationships.
Deliver exceptional hiring outcomes by focusing teams on the highest-impact priorities, removing obstacles early, and aligning with cross-functional teams.
Drive operational excellence by setting the standards and rhythms that enable a high-performing, high-velocity recruiting team.
Shape long-range R&D talent strategy and partner with executives on headcount planning and capacity modeling.
Influence the systems and tooling that underpin all tech hiring to allow the TA team to work efficiently and effectively.
Strengthen Headway’s tech talent brand by ensuring an exceptional, consistent candidate experience across every touchpoint.