Senior Manager, Technical Program Management
Scribd, Inc.•Vancouver, BC
•$125,500 - $228,500•Hybrid
About The Position
Scribd, Inc. is looking for a Senior Manager, Technical Program Management to join their small but mighty TPM team. This role is a player/coach position where the individual will lead the operational strategy and execution for the Premium product line, while managing and growing a small, high-impact team. The TPM team is responsible for critical products, projects, and workflows within the company, shaping the future of Scribd's product. The company culture emphasizes "GRIT" (Goals, Results, Innovation, Team) and supports a flexible work model called Scribd Flex, which balances individual flexibility with community connection, requiring occasional in-person attendance.
Requirements
- 5+ years of experience in a TPM/program management, operations or equivalent role in a technology company.
- Previous experience in a people management or team lead capacity, with a track record of coaching and developing high-performing talent.
- Experience with the Software Development process, working with product and engineering teams or programs from roadmapping through delivery.
- Experience working directly with engineers, product managers, and product marketers.
- Track record of operating independently, leading through ambiguity, and navigating complex organizational dynamics.
- Experience using data to identify problems and communicate solutions.
- The ability to successfully work and partner across multiple functions in an organization.
- Excellent communication and interpersonal skills.
- Exceptional attention to detail and ability to understand and articulate the “big picture."
- Distinctive problem-solving and analytical skills.
Nice To Haves
- You are a thoughtful opinionator: you have strong, well-reasoned opinions and are not afraid to respectfully voice them to stakeholders at all levels.
- You are a proactive communicator who doesn’t wait for issues to arise before finding solutions.
- You are a relationship builder and organizational navigator who thrives in collaborative environments and enjoys forging connections with people across different teams and functions.
- You are a dedicated mentor who finds professional fulfillment in the growth and success of your team members.
- You are a continuous learner, with a growth mindset and thirst for expanding your skill set with new challenges.
- You are a voracious reader with a passion for books and the written (and spoken) word in all its forms!
Responsibilities
- Act as an owner of program management strategy and roadmap planning across the Premium product line and multiple pillars/functions within Scribd.
- Build relationships with a diverse set of stakeholders at all levels of the organization to foster collaboration and align diverse perspectives.
- Drive strategy by diving deep into the "how" and "why" of projects, developing comprehensive plans aligned with overarching goals.
- Act as a player/coach, directly managing and mentoring a small, high-impact team, responsible for their career development, performance, and guidance.
- Drive multiple complex cross-functional programs simultaneously and create scalable frameworks to track work and communicate progress.
- Lead the timeline for delivery for key programs, proactively identifying risks and creating mitigation strategies.
- Proactively propose success metrics for self, team, and programs, and identify when these metrics are at risk.
- Identify and optimize process improvements at the team and cross-team level to deliver business impact at a larger scale.
- Partner with the Head of TPM to help evolve the TPM craft and standards across the organization.
Benefits
- Scribd Flex (flexible work model)
- Comprehensive health, dental, and vision coverage
- Mental health support and disability coverage
- Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
- Paid parental leave and family support benefits
- Retirement matching and employee equity
- Learning and development programs and professional growth opportunities
- Wellness and home office stipends
- Complimentary access to the Scribd, Inc. suite of products
- Enterprise access to leading AI tools
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
