Senior Manager Technical Program Management - Remote

UnitedHealth Group•Eden Prairie, MN

12h•$112,700 - $193,200•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Undergraduate degree or 5+ years of equivalent experience.
15+ years of technical program management or product management experience, especially in enterprise software or AI/ML environments
Deep experience managing programs that require coordination across engineering, security and compliance
Experience navigating and resolving technical ambiguity from architectural tradeoffs without losing sight of the user
Proven ability to lead cross-functional software engineering programs from idea through delivery in matrixed or platform organizations.
Proven solid grasp of AI/ML infrastructure and use cases
Proven clear and concise communicator who builds trust with engineers, product teams, and senior leadership alike
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Own execution across high-impact programs like AI Patrol, including agent observability and evaluation
Partner deeply with engineering and product leads to scope and sequence milestones, evaluate tradeoffs, and ensure alignment with platform and enterprise goals
Write clear, concise functional specs and roadmaps, and drive stakeholder alignment through transparent status updates and outcome reporting
Manage ambiguity with confidence: rapidly bring clarity to technical, organizational, or compliance-related uncertainty, making unblock decisions that move teams forward
Ensure secure and compliant delivery by embedding security, governance, and AI safety considerations throughout the software lifecycle
Balance roadmap goals with emerging use cases, bringing user focus to every technical conversation and product decision
Build solid relationships with engineering, security, product, and compliance stakeholders across multiple business units—rallying teams around shared outcomes
Be a voice of technical reasoning and user empathy, helping platform teams prioritize what matters most, not just what’s next