Senior Manager, Technical Program Management

New Relic•Phoenix, AZ

7h•$193,000 - $241,000•Remote

About The Position

We are seeking a dynamic and strategic Senior Manager, Technical Program Management to lead, scale, and inspire a high-performing team of Technical Program Managers. In this role, you will bridge the gap between complex technical execution and overarching business strategy, driving the delivery of organizational OKRs. You are a seasoned leader who thrives in ambiguous, fast-paced environments, optimizing operational frameworks to maximize information flow and speed to market with minimal overhead.

Requirements

BS/BA degree, applicable certification, or equivalent related experience required.
10+ years of demonstrated experience in technical program management, engineering, or related fields.
4-6 years of people management experience is desirable.
Working technical proficiency.
Deep understanding of the SDLC, engineering standards, and architectural risk management.
Able to navigate organizational issues (getting to agreements between different teams without assistance)

Nice To Haves

Aptitude for driving toward measurable outcomes and results.
Comfortable with the challenging and experimental nature of work.
Strong communicator and executive presence.
Proven ability to influence without organizational power.
Determined self-starter with the wisdom to know when to collaborate to achieve your goals and strong experience building trust relationships across an organization, with teammates at all levels.
Highly successful at assembling and leading cross-functional teams.

Responsibilities

Deploy & equip a team of technical program managers to drive the achievement of organizational OKRs by leading complex initiatives, and optimizing team execution & collaboration. Adjusts the team’s plans quickly in the face of changes.
Manage and coach technical program managers to ensure success in their roles. Strive to continually increase the team’s overall technical program management bench strength. Drive accountability for high performance.
Implement operational frameworks that incur the least amount of overhead while maximizing information flow and support for the home organization’s goals. Anchor teams in best practices for rapid delivery with transparency for leadership.
Act as a Principal Program Manager on especially challenging problems. Work with leaders across the company to drive key trade-off decisions. Identify gaps and risks in execution. Take decisive action in ambiguous situations.
Build strong relationships with partnered Directors, VPs and other leaders across the company to promote successful execution against goals. Lead the team in partnering closely with cross-functional counterparts in sales, marketing, finance, customer success, and support to launch new capabilities.