Senior Manager, Technical Program Management (Cloud Operations Resilience Engineering)

Capital One • McLean, VA

1d • $182,500 - $229,100 • Onsite

About The Position

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. The Cloud Operations Resilience Engineering (CORE) Technology division is responsible for enabling and evolving Capital One’s foundational cloud infrastructure layer, including observability, connectivity, resilience and availability.

Requirements

• Bachelor's Degree
• At least 5 years of experience managing technical programs
• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow-through, accountability, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
• Bachelor's Degree or higher, or equivalent experience in a related technical field (Computer Science, Software Engineering, Networking, Infrastructure)

Nice To Haves

• 5+ years of experience in initiating, executing and running resilience-related projects and programs, including cloud- and data center-based initiatives
• 5+ years of experience in technical design and implementation of complex networking environments, Infrastructure systems, business and core applications
• 3+ years of experience in designing, running and documenting extensive and complex recovery testing initiatives in production and on-prod environments,, including plan development and validation, evidence collection, and after-action reporting
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact
• Experience with enterprise-level resilience planning concepts, including both technical and non-technical (Business Continuity and Incident Response) considerations
• Experience in building systems & solutions within a highly regulated environment

Responsibilities

• Leading programs that deliver on critical business goals and build large scale products & platforms.
• Enabling and evolving Capital One’s foundational cloud infrastructure layer, including observability, connectivity, resilience and availability.

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior