Senior Manager & Team Lead, Business Banking - VLME Market

CIBC•Richmond, BC

9d•Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. As the Senior Manager & Team Lead, Business Banking you’ll responsible for building, developing and leading a team of Relationship Managers, Business Advisors and/or Associate Business Advisors to meet the business needs of our high complexity business clients and drive growth by providing advice/services on a broad range of business products. Along with your team, you’ll be accountable for growing the portfolio of business banking clients by proactively developing new business, credit and cash management opportunities in the community, including end to end credit management, to meet/exceed the portfolio financial plan. You’ll utilize your understanding of what is important to our business clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals. You’ll build a capable and motivated team through proactive talent management, create a positive work environment, ensure effective operations, processes, controls and compliance, and promote CIBC to build a strong reputation in the market resulting in superior client experiences and growth that exceeds our peers. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

Bold and authentic leader.
Passionate about developing and coaching to bring out the best in people with experience in leading diverse, high performing teams.
Experience in Business Banking or Commercial Banking in credit structuring, cash management, proven business development skills with a track record of success, advanced knowledge of risk and credit portfolio management.
Well-developed client and relationship management skills.
Engage with purpose to find the right solutions.
Thrive when empowered to take initiative, go above and beyond, and deliver results.
Established profile in the local business community.
Knowledge of a diverse marketplace and the needs of local businesses.
Completed an undergraduate degree/diploma in Business, Finance, Accounting, or a related field.
Values matter; bring your real self to work and live CIBC values - trust, teamwork, and accountability.
Asian language skills considered a strong asset.
Legally eligible to work at the specified location(s) and, where applicable, must have a valid work or study permit.

Nice To Haves

Asian language skills considered a strong asset.

Responsibilities

Building, developing and leading a team of Relationship Managers, Business Advisors and/or Associate Business Advisors to meet the business needs of our high complexity business clients and drive growth by providing advice/services on a broad range of business products.
Growing the portfolio of business banking clients by proactively developing new business, credit and cash management opportunities in the community, including end to end credit management, to meet/exceed the portfolio financial plan.
Utilizing understanding of what is important to business clients and ensuring appropriate products and solutions are provided to meet client goals.
Building a capable and motivated team through proactive talent management.
Creating a positive work environment.
Ensuring effective operations, processes, controls and compliance.
Promoting CIBC to build a strong reputation in the market resulting in superior client experiences and growth that exceeds our peers.
Provide active leadership and hands-on coaching to a team of Relationship Managers, Business Advisors and/or Associate Business Advisors in executing and managing client relationships, including the delivery of credit and cash management services.
Create an environment which fosters an exceptional relationship culture, supports partnering behaviour, and capitalizes on individuals’ expertise and knowledge of Business Banking services to provide “best in class” service and overall relationship management to our clients.
Build team and individual capabilities to ensure employees are capable of performing to job requirement standards including but not limited to credit skills.
Develop new client relationships through business development activities leveraging referral sources, existing clients and centres of influence.
Actively monitor and manage these relationships by fully understanding our client’s goals, objectives and status of client’s business.
Lead business development activities and represent CIBC in the community directly to ensure relationships are developed, solidified and fostered.
Attend and participate in trade shows, seminars, luncheons, community events.
Support a culture of collaboration across the community of banking centres and with internal partners so that we bring the best of CIBC to clients to support their financial goals.
Commit to building a profile in the local business community in order to leverage that profile into effective working relationships with new and existing clients and internal partners.
Ensure appropriate due diligence and management of credit quality and risk within existing segment thresholds and provide early detection of deteriorating files.
Manage all dealings internally and with clients in a manner consistent with the standards prescribed by CIBC policies and procedures.
Act as a point of escalation to resolve any client and credit issues with internal partners, as appropriate.

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development