Senior Manager, Tax Shared Services – Private Enterprise Core Services

KPMG•Edmonton, AB

109d•Hybrid

About The Position

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference. We are currently looking to hire a full-time Senior Manager to join the Tax Shared Services management team. Reporting to the Head of Tax Shared Services, the primary role of the Senior Manager is to provide support and guidance to both the geographical teams in Canada and the Tax Shared Services team located outside Canada. The Senior Manager’s responsibilities will be governing and optimizing offshore assurance delivery across PECS. This role provides strategic and operational leadership to ensure offshore work is high quality, appropriately deployed, effectively trained, and aligned to capacity and budget targets, while delivering measurable value to partners and engagement teams. The ideal candidate will have a background in Private Enterprise Core Services/Assurance and has experience working with an offshore delivery center. This is a growing team, with rapid and continued growth targets over the next several years. It is a fast-paced environment with the potential to advance further in your career.

Requirements

7+ years of experience working in public practice accounting firm, with a background in assurance/ private enterprise core services.
Minimum 4 years of management experience, including overseeing direct or indirect reports.
Excellent written and verbal communications skills, high attention to detail and ability to generate high quality deliverables
Demonstrate interpersonal skills to manage key relationships with stakeholders and across various levels.
Effective time management skills, including the ability to oversee and manage multiple timezones and responsibilities at one time.
Ability to travel internationally and to India, up to 20% year.
Innovative mindset, to support continuous improvements, adoption of technology, and integration of AI.

Nice To Haves

Working knowledge of tax preparation software, assurance methodologies, and CaseWare is preferred.
Experience with forecasting, budgeting and Profinda, is considered an asset.

Responsibilities

Act as the PECS lead for offshore delivery, with end‑to‑end accountability for offshore utilization, performance, and quality within assurance engagements.
Partner closely with the Head of Tax Shared Services to provide integrated oversight of the PECS offshore practice, ensuring consistency in standards, escalation, and overall integration.
Ensure offshore delivery aligns with national PECS strategies, quality and risk policies, and assurance methodology.
Deliver and oversee assurance training for offshore team, ensuring technical proficiency, standardization, and readiness to support PECS engagements.
Support continuous upskilling of offshore resources aligned to evolving PECS service offerings and technology enablement.
Monitor and manage key offshore performance indicators, including saturation, utilization, quality outcomes, and partner/engagement feedback.
Identify capacity risks, quality trends, and adoption barriers, and proactively implement remediation plans.
Partner with Geo and national leadership to incorporate offshore delivery into PECS budgets, resourcing models, and growth plans.
Monitor actuals against budgets and saturation targets, escalating risks and variances as required.
Work with the resource management team on capacity planning to ensure offshore resources are appropriately aligned to PECS demand.