Senior Manager, Talent

B/SPOKE Studios•Boston, MA

13d•Hybrid

About The Position

The Senior Manager, Talent is a new position at B/SPOKE that combines proactive internal and external recruitment, hiring process ownership, training and new instructor onboarding into one role. This position will oversee a group of format trainers that are dedicated to the various modalities that B/SPOKE does, and a group of individuals who will help with the external recruitment and hiring process. The objective with this new position is a few fold: Connect New Instructor Experience: Seamlessly unify recruitment, the hiring process, training and onboarding experience for new and existing instructors at B/SPOKE to be more consistent across formats and studios. Increase Internal Growth Opportunities: proactively identify existing talent at B/SPOKE who would be a great fit for other modalities and opportunities, and invite them to explore it. Help team members see the potential we see in them, and support their career growth. Create External Recruitment Pipeline: attend other studios across the Greater Boston/Cape area to find talent that would make a great fit at B/SPOKE and invite them to apply. Organize events in the community in partnership with the Community and Studio teams to draw in the great fitness instructor community.

Requirements

People-driven Leader: Energized by helping others grow and have experience coaching, mentoring, training, or developing talent.
Understand that exceptional teams are built through intentional development, clear expectations, and meaningful support.
Structured builder: Knows how to take a vision and turn it into a system, process and team that scales.
Strong Collaborator: Comfortable working across teams and bringing together different perspectives.
Knows when to bring in format/modality experts and other members of the B/SPOKE team to make the best decisions.
High bar for talent: Strong eye for talent and understand what helps people succeed.
Can recognize strengths, identify opportunities, and create development experiences that help people grow with confidence.
A strategic and organized operator: Can manage multiple priorities, build effective plans, and create systems that support both immediate needs and long-term growth.
A clear and confident communicator: Comfortable setting expectations, providing direction, making thoughtful decisions, and having conversations that move people and teams forward.
Aligned to the B/SPOKE experience: Understands the importance of creating experiences that feel intentional, consistent, and meaningful.
Passionate about building a team that reflects the quality, energy, and connection our clients expect from B/SPOKE.
Collaborative and community-minded: Enjoys partnering with others, building trust across teams, and creating an environment where people feel supported and inspired to do their best work.
Committed to continuous improvement: Curious, open to feedback, and always looking for ways to improve how we attract, develop, and support talent.

Responsibilities

Identify, attract, and engage prospective B/SPOKE instructors across formats and studios.
Develop recruiting strategies, maintain candidate relationships, track talent needs, and build a consistent pipeline of instructors who are aligned with the B/SPOKE standard and ready to support future growth.
Create and maintain the systems that support instructor training across B/SPOKE.
Establish training cycle structures, maintain resources and tools, document processes, and partner with Format Trainers to ensure each training cycle is organized, consistent, and aligned with the B/SPOKE standard.
Define and maintain the expectations, benchmarks, and evaluation processes used to determine instructor readiness.
Create clarity around what instructors must demonstrate throughout training and ensure Format Trainers have the tools and expectations needed to assess progress consistently.
Collect feedback, review training outcomes, and identify opportunities to continue to improve the incoming instructor journey.
Analyze what is working, where gaps exist, and partner with Quality & Development and Format Trainers to continuously improve recruitment and training process.
Work closely with Format Trainers, instructors, and cross-functional partners to ensure training programs reflect both the B/SPOKE standard and format-specific expertise.
Provide the structure, tools, and support needed for format experts to effectively develop incoming instructors.