Senior Manager - Talent Operations
About The Position
Chainlink Labs is looking for a Senior Manager, Talent Operations to build and scale the operational backbone of our recruiting function. This role is responsible for ensuring hiring runs efficiently, consistently, and at high quality across a globally distributed team. You’ll partner closely with Talent Acquisition, People Operations, People Tech, Finance, and other internal stakeholders to build scalable, data-driven hiring frameworks and processes that support Chainlink Lab’s talent goals. This role is responsible for managing interview scheduling, owning and optimizing our recruiting tech and vendor strategy, and driving improvements in process, data, and documentation. You’ll also manage a team of Talent Coordinators, setting a high bar for candidate experience and operational excellence.
Requirements
- Experience leading recruiting operations or talent coordination in a scaling environment
- Player coach mentality and ability to lead from the front
- Strong systems mindset with hands-on experience managing ATS and tooling
- Proven ability to improve processes and drive operational efficiency
- Experience managing or mentoring team members
- Data-driven approach with strong attention to detail
- Comfortable working in a fast-paced, distributed environment
- Based in Eastern or Central time
Responsibilities
- Design and scale recruiting frameworks and processes
- Lead and develop a team of Talent Coordinators, ensuring high performance and strong candidate experience
- Own end-to-end recruiting operations (scheduling, workflows, SLAs, and process consistency)
- Manage and optimise ATS (we use Ashby) and broader talent systems with People Tech, ensuring data integrity and usability
- Build and maintain clear, scalable documentation and hiring playbooks
- Design and improve recruiting processes to increase efficiency, quality, and scalability
- Develop and maintain recruiting metrics, dashboards, and reporting for leadership
- Partner with Talent Partners and hiring managers to improve hiring workflows and best practices
- Identify and implement tools or automation to improve operational effectiveness
- Evaluate and manage recruiting vendors and tools
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
