Senior Manager, Talent Acquisition Enablement and Operations

GitLab

18d•Remote

About The Position

GitLab is seeking a Senior Manager, Talent Acquisition Enablement and Operations to drive scalability, optimization, and operational excellence across our global talent acquisition function. This role will be instrumental in building and evolving the systems, processes, and tools that enable our recruiting teams to operate efficiently and effectively as we continue to scale our workforce strategically across key geographies. As a key member of the Talent Acquisition leadership team, you will partner closely with recruiting leaders, Finance, People Operations, and technology teams to optimize our talent acquisition technology stack, drive data-driven decision making, and lead critical change management initiatives that support our evolving hiring strategy.

Requirements

Prior leadership experience in talent acquisition operations, enablement, or related roles supporting recruiting at scale
Prior people management experience leading geographically distributed teams
Expert-level proficiency with Greenhouse ATS including administration, configuration, reporting, and workflow optimization
Strong working knowledge of Workday HRIS with experience integrating recruiting and HR systems
Demonstrated track record of building scalable processes and systems from the ground up in high-growth environments
Exceptional change management skills with experience leading organizational transformations and driving adoption of new processes or tools
Strong analytical capabilities with experience building reporting frameworks, analyzing recruiting metrics, and translating data into actionable insights
Excellent project management skills with ability to manage multiple complex initiatives simultaneously, utilizing strong communication skills (written and verbal)
Collaborative partnership approach with ability to influence stakeholders at all levels without direct authority
Systems thinking mindset with ability to see connections between processes, tools, and organizational strategy
Comfort with ambiguity and ability to operate effectively in a fast-paced, evolving environment

Responsibilities

Design, implement, and continuously optimize talent acquisition processes, workflows, and systems to drive efficiency, consistency, and scalability across global recruiting operations
Serve as the primary owner and administrator for Greenhouse ATS, partnering with technical teams to configure workflows, build reporting capabilities, and ensure seamless integration with Workday HRIS
Lead talent acquisition enablement initiatives including recruiter onboarding, ongoing training programs, process documentation, and the creation of resources that enable teams to execute effectively
Drive change management for major talent acquisition transformations, including communication planning, stakeholder engagement, training development, and adoption tracking
Build and maintain comprehensive reporting and analytics frameworks that provide visibility into recruiting metrics, capacity planning, and operational performance across regions and functions
Partner with Finance and People Operations teams to ensure alignment between talent acquisition systems, workforce planning processes, and organizational design initiatives
Identify opportunities for automation and process improvement, leveraging technology to reduce manual work and increase recruiter productivity
Manage vendor relationships and evaluate new tools and technologies to enhance talent acquisition capabilities