Senior Manager, Talent Acquisition and Practice Support

Osler, Hoskin & Harcourt LLPToronto, ON
CA$135,000 - CA$150,000Hybrid

About The Position

This role is for an existing vacancy at Osler, Hoskin & Harcourt LLP, a leading Canadian business law firm. The Senior Manager, Talent Acquisition and Practice Support reports directly to the Chief Human Resources Officer and is a key member of the HR leadership team. The position has responsibility for two critical functions: leading the talent acquisition strategy and delivery for Toronto business professional roles, and providing leadership and operational oversight for the Toronto legal assistant practice support function. The role shapes the candidate experience from recruitment through onboarding and integration, fosters a collaborative, high-performing culture, and drives operational excellence. It offers the opportunity to partner closely with firm leadership on strategic initiatives to enhance talent strategies, operational effectiveness, and firm culture.

Requirements

  • Postsecondary education in Human Resources or a related discipline.
  • 7 to 10 years of progressive HR experience.
  • Experience in people management.
  • Accountability for talent acquisition or other key HR functions.
  • Demonstrated track record of leading teams.
  • Experience serving as a trusted advisor to leaders and stakeholders in complex, service-oriented environments.
  • Proficiency in HR technology, applicant tracking systems (ATS), people analytics, and Microsoft Office Suite.
  • Comprehensive knowledge of employment legislation, regulations, and HR best practices, including the Employment Standards Act, Human Rights Code, and Occupational Health and Safety Act.

Nice To Haves

  • Experience within a professional services environment.
  • CHRP or equivalent professional designation.

Responsibilities

  • Lead the development and execution of talent acquisition strategies to attract exceptional business professional talent and support the firm's strategic objectives.
  • Champion an outstanding candidate and onboarding experience, ensuring new hires are effectively integrated and positioned for long-term success.
  • Partner with business leaders to anticipate talent needs and develop sustainable talent pipelines.
  • Performs management and leadership responsibilities overseeing the Toronto Talent Acquisition team, which requires recruitment, orientation, training, counselling, salary administration, disciplinary procedures and termination.
  • Lead and mentor a management team supporting approximately 140 legal assistants, fostering a collaborative, high-performing, and client service focused culture.
  • Drive continuous improvement initiatives, leveraging technology, data analytics, and AI-enabled solutions to enhance efficiency and effectiveness.
  • Monitor recruitment and workforce metrics, using insights to inform decision-making and optimize processes.
  • Manage departmental budgets, resource allocation, and operational priorities to support business requirements.
  • Collaborate with firm leadership on strategic initiatives, organizational projects, and committees that advance firm objectives.

Benefits

  • Compensation offered will be based on a variety of factors including job-related knowledge, education, skills and experience.
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