Senior Manager, Systems Analysis Leader

Fidelity Investments • Durham, NC

22h • Onsite

About The Position

As a Senior Manager, Systems Analysis Leader at Fidelity Philanthropic Services, you will play a key role in driving strategic systems analysis and enabling business transformation. You will lead a group of Systems Analysts who bridge business needs and technical solutions, ensuring alignment across collaborators and delivery teams. This role partners closely with internal customers, operations, and technology teams to ensure accurate data capture, efficient workflows, and high-quality delivery. The individual drives process improvements, ensures data integrity, and enables effective decision-making through strong analytical leadership. Success in this role requires strong interpersonal skills, attention to detail, a proactive approach, and the ability to lead in a fast-paced, team-oriented environment.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field (or equivalent experience).
• 7+ years of experience in systems analysis, business analysis, or product delivery, with at least 5 years in a leadership or management role.
• Shown success leading teams in sophisticated, enterprise-scale environments with multiple partners and challenging priorities.
• Deep understanding of systems development lifecycle (SDLC), Agile methodologies, and modern delivery practices.
• Strong experience in requirements management, data analysis, process modeling, and solution build.
• Ability to translate sophisticated business needs into clear, actionable requirements.
• Proven track record to influence partners and collaborate across technical groups and business units, supported by strong communication and facilitation skills
• Strong analytical and problem-solving skills, with a proactive and results-focused demeanor.

Nice To Haves

• Experience with tools such as JIRA, Confluence, or other Agile/ALM platforms is helpful.
• Familiarity with financial services, donor-advised funds, or regulated environments is a plus.
• Relevant certifications (CBAP, PMI-PBA, Agile certifications, etc.) are beneficial but not required.

Responsibilities

• Provide strategic direction for systems analysis efforts across initiatives and products.
• Partner with product, architecture, engineering, ux and business teams to deliver scalable solutions.
• Drive standards in requirements definition, workflow mapping, and solution building to ensure high-quality outcomes.
• Oversee the full analysis lifecycle, from discovery through post-launch optimization.
• Lead and develop a high-performing team, fostering accountability and continuous learning.
• Lead team capacity, priorities, and alignment with organizational goals.
• Conduct performance evaluations, provide coaching, and identify development opportunities to grow talent and leadership capabilities within the team.
• Champion process improvements, tools, and methodologies that increase efficiency, quality, and delivery speed.
• Act as a trusted advisor to leadership, providing insights and recommendations grounded in data and business context.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior