About The Position
WEKA is seeking a seasoned supply chain leader to own service logistics operations and drive our Sales & Operations Planning (S&OP) process. This role is pivotal in ensuring parts availability, service delivery performance and demand-supply balance across a complex, multi-region network. The ideal candidate blends strategic thinking with hands-on execution and thrives in cross-functional environments.
Requirements
- 8-12 years in supply chain, with substantial focus on service / aftermarket logistics
- Bachelor’s degree in supply chain, engineering, business or related field
- Demonstrated S&OP ownership - not just participation
- Proficiency in ERP Systems (NetSuite a plus) and CRM Systems (SFDC a plus)
- Strong data analysis skills; advanced Excel or BI tooling
Nice To Haves
- Preferred experience in high-tech; fast-past environments
- Sense of humor!
Responsibilities
- Lead end-to-end service parts supply chain including planning, procurement, distribution and reverse logistics for field service operations.
- Manage depot inventory strategies to optimize parts fill rates and minimize excess.
- Oversee 3PL and logistics provider relationships, including performance management, contract compliance and continuous improvements initiatives.
- Drive lifecycle management of service parts from new product introduction (NPI) through end-of-life (EOL), coordinating with product management and supply chain teams.
- Design, lead and continuously mature the monthly S&OP process, ensuring alignment across finance, product management, operations and supply chain functions.
- Develop and own statistical demand forecasting models for service parts, incorporating failure rates, install base data, and product lifecycle trends.
- Translate demand signals into supply plans, identifying risks and opportunities and recommending trade-off decisions to senior leadership.
- Build and present executive-level reporting on forecast accuracy, inventory health, supply risk and S&OP performance metrics.
Benefits
- WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
