Senior Manager, Strategy & Operations

Enterprise ResidentialNew York, NY
Hybrid

About The Position

Strategy & Operations (StratOps) is a newly established function within the Office of the Chief Operating and Financial Officer (COFO). It helps Enterprise prioritize, resource, govern, and deliver its most important cross-divisional work — bringing together project management, portfolio management, execution, and resource allocation in one place, without replacing division or Shared Services ownership. StratOps focuses the organization on a defined set of strategic priorities that require coordination, tradeoffs, and sustained execution. It has three areas of focus: Enterprise PMO: Leads enterprise prioritization and portfolio management, drives implementation of the Strategic Plan, and leads enterprise-wide special projects. Innovation Fund: Governs how Enterprise invests capital from an internal innovation fund to bring its most promising mission-driven ideas to scale. Shared Services PMO: Provides portfolio management, project management, and execution support across Enterprise’s corporate Shared Services functions — such as Finance, Treasury, IT, and Enterprise Risk Management. Based in New York, this is a hybrid role. The Sr. Manager, Strategy & Operations provides flexible execution capacity across the StratOps function, supporting execution on the function’s highest-priority, cross-divisional initiatives and helping translate prioritized work into structured plans, coordinated action, and measurable progress. Because the function is still being built, this role is a chance to roll up your sleeves and help create the tools, trackers, and operating rhythms we rely on — we’re looking for an entrepreneurial doer who is energized by building. Rather than sitting within a single vertical, the role is deployed across the function’s priorities based on organization-wide needs, working closely with Enterprise PMO, Innovation Fund, and Shared Services PMO and gaining broad exposure across the team’s most important work. Note: This role is designed as a senior individual contributor and is not currently envisioned as a people management role.

Requirements

  • 4–8+ years of experience in consulting, strategy, operations, or project management
  • Strong execution skills, including planning, tracking, stakeholder coordination, and material development
  • Entrepreneurial, roll-up-your-sleeves mindset — excited to help build and refine a new function’s tools and processes
  • Analytical and structured problem-solver with ability to work in ambiguity and bring clarity to complex work
  • Ability to work across teams without direct authority and manage multiple priorities
  • High adaptability and ability to operate across multiple workstreams in a fast-paced environment
  • Strong communication skills and experience preparing materials for and working with senior leaders
  • Advanced proficiency in PowerPoint and Excel, with the ability to produce clear, high-quality materials and analysis
  • Proficiency using AI tools to work more efficiently and elevate the quality of outputs

Responsibilities

  • Shared execution support across StratOps
  • Support execution on the function’s high-priority, cross-divisional special projects, and help drive implementation, change management, and adoption across teams
  • Build and maintain the workplans, trackers, and status reporting for assigned initiatives, giving owners and leadership a clear, current view of progress
  • Coordinate across initiative owners, divisions, and Shared Services to lock deliverables, timelines, and owners — and drive next steps so work keeps moving
  • Conduct analysis and build the materials that feed prioritization, resource-allocation, and quarterly strategy-review cycles
  • Track progress, risks, and dependencies across active initiatives, and help resolve or escalate issues before they slow delivery
  • Prepare the agendas, pre-reads, and follow-ups for the function’s operating rhythms — quarterly reviews, leadership meetings, and decision forums
  • Targeted support to each vertical: Enterprise PMO: support prioritization and portfolio management work. Innovation Fund: support RAF analysis and the preparation of diligence and decision materials. Shared Services PMO: help track and coordinate the Shared Services project portfolio, and provide hands-on support on specific Shared Services operational projects as needed.

Benefits

  • annual performance bonuses
  • generous paid leave programs
  • dental, health, and vision care plans
  • family-building benefits such as adoption and surrogacy support
  • health advocacy
  • Employee Assistance Program (EAP)
  • mental health benefits
  • financial education
  • wellness programs
  • auto-enrollment in the company’s 401(k) plan with employer matching contributions
  • learning and development opportunities, including tuition reimbursement for job-related courses and certifications
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