Senior Manager, Strategy & Business Management – Credit & Fraud Management (CFM)

RBC•Toronto, ON

2d•Onsite

About The Position

This role partners with the Director, Strategy & Enablement to strengthen executive business management across Credit & Fraud Management (CFM). The Senior Manager will advance organizational priorities, lead executive business routines, develop executive-level insights and materials, and drive strategic initiatives that enable effective leadership and business execution. This role involves partnering with senior leaders across CFM and providing exposure to executive leadership through the development of strategic recommendations, executive deliverables, and business priorities. The ideal candidate is a proactive individual who can anticipate business needs, frame complex problems, connect information across multiple teams, and translate complex issues into clear executive recommendations and actionable plans.

Requirements

5+ years of experience in strategy, business management, management consulting, transformation or chief of staff related roles
Experience supporting senior executives in a complex, fast-paced organization
Demonstrated experience developing executive presentations, strategic recommendations and business updates
Strategic thinking, structured problem solving, executive storytelling, presentation development and visual communication
Ability to synthesize complex information into clear recommendations
Intellectual curiosity and ability to quickly learn and connect information across multiple teams and business areas
Exceptional stakeholder management and influencing skills
Comfortable operating in ambiguity and managing multiple competing priorities
Self-starter who works independently, anticipates needs and delivers with minimal direction
Undergraduate degree

Nice To Haves

Financial services experience
MBA

Responsibilities

Lead development of executive-quality presentations and materials for Executive Steering Committees (ESCs), Quarterly Business Reviews (QBRs), executive updates and leadership forums
Synthesize information from multiple teams into clear, decision-focused executive narratives, presentations and recommendations
Support executive decision-making by identifying key themes, risks, opportunities and potential solutions
Lead development and continuous improvement of executive business routines across CFM
Develop executive agendas, discussion materials and decision frameworks that enable productive leadership discussions
Establish structured business routines that improve planning, prioritization and organizational execution
Support development and execution of CFM organizational priorities and strategic initiatives
Translate strategic priorities into actionable plans that support business outcomes, and monitor progress across strategic priorities requiring leadership attention