Senior Manager Strategic Programs

AFS•Exton, PA

1d•Hybrid

About The Position

This role owns assigned enterprise programs end-to-end, including program definition, integrated planning, governance, execution, risk management, executive reporting, change readiness, and value realization. The Senior Manager, Strategic Projects establishes the operating cadence, drives decisions within approved scope and budget, and holds workstream leaders accountable for commitments while escalating material changes, unresolved cross-functional conflicts, and risks that could affect business outcomes. The role partners closely with executive sponsors and leaders across all enterprise functions. All programs must be delivered in accordance with AFS governance, contractual obligations, security requirements, and applicable regulatory and audit standards.

Requirements

Experience leading large, complex enterprise programs or transformations from concept through implementation, stabilization, and value realization.
Background working in technology, financial services, fintech, commercial banking, or similarly complex B2B environments with demanding customer, compliance, and operational requirements.
Demonstrated ability to build integrated plans, governance models, decision frameworks, and executive reporting that improve visibility, accountability, and delivery confidence.
Strong business and operational judgment, with the ability to understand technical, financial, customer, legal, security, and people-related considerations well enough to drive practical decisions.
Proven track record of influencing senior leaders and cross-functional teams, resolving ambiguity, managing tradeoffs, and keeping work moving through competing priorities.
Comfort operating in regulated, audited, or security-conscious environments, with an understanding of governance, documentation, risk management, and control expectations.
Executive presence and communication skills to advise sponsors, facilitate decisions, and present complex information clearly to leadership audiences.
High ownership, strong follow-through, and the ability to create forward momentum while maintaining trust, transparency, and partnership across the organization.

Responsibilities

Lead complex, enterprise-wide programs from strategy and business case through implementation, adoption, stabilization, and value realization.
Translate strategic objectives into integrated program roadmaps with clear scope, outcomes, milestones, dependencies, resources, decision points, and success measures.
Leverage AI and other tooling to build scale in the approach to strategic program execution.
Establish fit-for-purpose governance, decision rights, workstream structures, operating cadences, and executive reporting that enable timely decisions and transparent accountability.
Align and coordinate cross-functional workstream leaders, ensuring commitments are understood, dependencies are actively managed, and teams deliver against agreed outcomes.
Identify, assess, and actively manage program risks, issues, assumptions, and dependencies, escalating material concerns with clear options and recommendations.
Manage program budgets, resource plans, vendor commitments, and delivery forecasts, maintaining visibility into financial performance and capacity constraints.
Partner with business and functional leaders to define change impacts, stakeholder engagement, communications, training, and adoption plans that embed new capabilities into day-to-day operations.
Provide concise, decision-oriented updates to executive sponsors and governance forums, clearly communicating progress, tradeoffs, risks, required decisions, and expected business impact.
Define and track program outcomes, adoption measures, and value-realization indicators, ensuring ownership transitions effectively to the business and benefits are sustained after implementation.