Senior Manager, Strategic AI Delivery

Royal Bank of Canada • Toronto, ON

2d • Onsite

About The Position

RBC's Functions Technology Strategic Programs is responsible for supporting the delivery of transformative large-scale AI and automation initiatives while driving operational excellence through strategic program governance and intelligent business solutions. We are seeking a talented Project Manager to bridge business strategy and technical execution, managing mid-sized AI initiatives while developing expertise in emerging technologies and enterprise program governance.

Requirements

• 7+ years of project management experience in technology, software development, or digital transformation initiatives
• Working knowledge of AI/ML concepts (supervised/unsupervised learning, model deployment, common algorithms) and ability to discuss intelligently with technical teams
• Experience with governance frameworks and compliance in regulated environments (financial services experience strongly preferred)
• Strong business analysis capabilities: requirements definition, process documentation, and scope management
• Proficiency with project management tools (Jira, Azure DevOps, or equivalent)
• Bachelor's degree in Business, Computer Science, Engineering, or related field (or equivalent professional experience)
• Excellent interpersonal and communication skills (verbal and written) – ability to translate between technical and non-technical audiences
• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment
• Strong MS Office skills – Word, Outlook, Excel, and PowerPoint
• Experience with project financial management, budget tracking, and financial reporting

Nice To Haves

• PMP, CAPM, or Agile certification (Scrum Master, Product Owner)
• Previous experience with AI/ML projects or data science initiatives
• Familiarity with RBC systems, banking operations, or Functions Technology domains
• Experience in enterprise architecture or technology strategy initiatives
• Proficiency in SQL or Python
• Background in business process improvement or operational transformation
• Knowledge of DevOps tools such as Confluence, Jira, or similar platforms
• Experience with financial management tools and cost accounting systems

Responsibilities

• Develop and maintain project plans, timelines, and budgetary forecasts; establish governance structures and decision-making protocols; ensure compliance with RBC's project governance standards and SDLC requirements; coordinate with the PMO on governance reviews and executive communications
• Develop and manage project budgets; track project spend against forecasts; generate financial reports and variance analysis for stakeholder communication; identify cost optimization opportunities and ensure financial controls are maintained; support investment approvals and funding allocation decisions; monitor resource costs and ensure efficient use of budget dollars
• Work with technical and business teams to identify, evaluate, and document AI use cases; translate AI capabilities and technical requirements into business-friendly documentation; assess implementation challenges (data quality, model performance, integration complexity, change management); maintain current knowledge of AI/ML trends relevant to financial services
• Conduct requirements gathering with business stakeholders to translate business needs into project scope; develop business cases and ROI analyses for AI initiatives; create process mapping and impact assessments for proposed solutions; document lessons learned to build organizational knowledge
• Track project health metrics, risks, and dependencies; provide regular status reporting to leadership; utilize project management platforms for real-time performance tracking; identify and escalate risks, dependencies, and critical path items early
• Manage stakeholder expectations and serve as a communication hub between business, technology, and executive teams; facilitate steering committee meetings; communicate complex AI concepts and project status to diverse audiences; ensure alignment on project objectives and deliverables

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager