Senior Manager, Solutions Architecture - Vertical Solutions

NetApp, Inc.

1d • $287,300 - $371,800 • Remote

About The Position

NetApp is seeking a technically credible people leader to manage its North America Vertical Solutions team, a group of experienced presales Solutions Architects. The team provides specialist expertise in S3 object storage and StorageGRID, healthcare EHR and Epic environments, medical imaging and PACS, video surveillance, and E-Series solutions. It operates as a specialist overlay across sales segments throughout North America, complementing Client Executives and Solutions Engineers with specialized product, workload, and industry expertise.

The manager combines technical leadership, business judgment, and people management to help an established team deliver results. The role prioritizes specialist engagement, strengthens relationships across the sales and partner ecosystem, and connects the team’s work to product bookings, customer outcomes, and business goals. It calls for a leader with technical presales experience and experience managing presales specialists in enterprise storage, data infrastructure, or a closely related technology environment. The manager leads experienced subject matter experts, helps create clarity through change, and balances immediate deal support with proactive business development and enablement.

This is a remote opportunity with frequent, at times heavy travel across North America. The target salary range is 287,300–371,800 USD in on-target earnings, consisting of base salary and potential commission at target performance. Final compensation depends on location, qualifications, experience, and education and may fall outside the stated range. A comprehensive benefits package is offered, with specific offerings varying by region and subject to local laws, regulations, and company policies.

Requirements

• At least 5 years of demonstrated people management experience leading technical presales specialists, Solutions Architects, or a comparable specialist Solutions Engineering organization.
• Experience coaching senior, highly autonomous subject matter experts.
• Prior or recent customer-facing technical presales experience in enterprise storage, data infrastructure, or a closely adjacent technology environment, including direct involvement in complex customer engagements and sales cycles.
• Strong foundation in enterprise storage architectures, data management, and infrastructure supporting business-critical applications; ability to assess solution strategies, guide technical discussions, and help resolve complex challenges.
• Expertise in one or more of the team’s focus areas: S3 object storage and StorageGRID or comparable platforms; healthcare infrastructure and EHR/Epic environments; medical imaging and PACS; video surveillance; or enterprise block storage and E-Series.
• Ability to lead an overlay organization through influence and collaboration, align specialist resources with account teams, and maintain clear responsibilities and shared business objectives.
• Track record of helping teams advance opportunities through technical discovery, solution design, validation, and clear communication of customer value.
• Ability to establish credibility with technical practitioners, customer executives, sales leaders, and partners, and translate complex technical concepts into business-relevant discussions.
• Experience working with technology partners, independent software vendors, or systems integrators on joint solutions, enablement, and customer opportunities.
• Strong business judgment and operational discipline, including resource prioritization, pipeline and performance evaluation, and communication of a technical team’s business impact.
• Leadership approach grounded in trust, clear communication, accountability, and employee development, including the ability to sustain engagement through change.
• Willingness to travel across North America based on customer, partner, and business needs.

Nice To Haves

• Experience with NetApp solutions or comparable enterprise storage and infrastructure technologies.

Responsibilities

• Lead, coach, and develop experienced Solutions Architects, fostering trust, accountability, collaboration, and professional growth while setting clear expectations and providing support.
• Set priorities and allocate specialist resources across North America according to customer requirements, opportunity complexity, revenue potential, and team capacity; balance deal support with proactive business development.
• Partner with Client Executives, Solutions Engineers, and sales leaders to determine how specialists can best contribute to customer confidence, competitive positioning, and complex sales cycles.
• Guide the team’s work in technical discovery, solution architecture, sizing, configuration, technical validation, and customer presentations; draw on specialist expertise while challenging assumptions and removing obstacles.
• Drive product bookings and performance against assigned business goals; review pipeline, engagement, and results, identify gaps, focus resources, and advocate for team capacity and support.
• Expand engagement with sales districts and account teams through account planning, technical workshops, webinars, and field enablement.
• Help sellers and Solutions Engineers identify relevant use cases, engage appropriate customer stakeholders, and position specialized solutions.
• Support new customer acquisition and expansion by connecting specialist expertise with account strategies and coordinating specialist- or partner-developed opportunities with the appropriate account owners.
• Build and strengthen relationships with independent software vendors, systems integrators, technology partners, and internal partner teams; support joint solution development, technical alignment, and customer engagement.
• Partner with product management, engineering, and other internal stakeholders to resolve challenges and share customer, partner, and field feedback.
• Maintain accurate CRM records, dashboards, and engagement metrics; report on opportunity influence, bookings, enablement, partner engagement, and customer outcomes.
• Build team confidence and morale through communication, recognition, and coaching; help employees navigate organizational change, address barriers, and connect training and operational responsibilities to broader priorities.
• Travel across North America for customer meetings, partner engagements, field enablement, and strategic sales opportunities.

Benefits

• Comprehensive benefits package, which may cover health insurance, life insurance, retirement or pension plans, paid time off, leave options, employee stock purchase plan, and restricted stock units; offerings vary by region.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed